Dining Services Supervisor

The Variel at Woodland Hills • Los Angeles, CA

2d • Onsite

About The Position

The Dining Room Supervisor is responsible for being the primary Food & Beverage contact until management arrives. This role verifies schedules, checks deliveries, and carries the Food & Beverage cell phone. The supervisor provides coverage for any area or server station in the absence of scheduled dining room staff.

Requirements

• High School graduate or equivalent.
• A minimum of one-year Host/Hostess or Lead Server experience within fine restaurant, club, hotel or similar institution.
• Available 7 days a week with availability between 6:00 a.m. to 8:30 p.m.
• Ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understand requests.
• Ability to communicate with, understand, empathize with, work with, and be tolerant of residents, families, visitors, peers, supervisors and subordinates.
• State applicable health and/or alcohol compliance card required.
• Complete knowledge of point-of-sale (POS) system.

Responsibilities

• In the absence of the Dining Room Manager, supervises the physical appearance of the dining room area and server stations including table pedestals, table place settings, chairs, floors, drapes and lighting.
• Coordinates the seating of the residents and guests in an efficient, courteous manner.
• Schedules stations and work assignments for the wait staff and check out servers to make sure standards are met.
• Records meal counts, reservations and additional charges.
• Confers with Dining Room Manager regarding dining room status.
• Confers with Executive Chef and Director of Food & Beverage regarding any food, staffing or service issues.
• Makes morning rounds of Market, Dietary and Kitchen to check staff levels.
• Provides coffee services for Residents’ events and Administration.
• Carries Food & Beverage cell phone in the morning for callouts.
• Cross-trained with dietary aides.
• Reports damage on broken equipment to Food & Beverage Director.
• Waits tables and provides beverage and bar services as needed.
• Participates in cost control measures.
• Participates in food or beverage inventories as needed.
• Attends in-service training and education sessions as assigned.
• Performs specific work duties and responsibilities as assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED