Dining Services Associate

CARROLL LUTHERAN VILLAGE INC•Westminster, MD

7d•$16 - $18•Onsite

About The Position

Carroll Lutheran Village is seeking a full-time Dining Services Associate to support meal preparation, service, and delivery in accordance with dietary guidelines, sanitation standards, and facility policies. The role includes direct interaction with residents and staff and contributes to a positive dining experience. The schedule is Monday through Friday, either 10:30 a.m.–6:30 p.m. or 11:00 a.m.–7:00 p.m., with one weekday off and an every-other-weekend rotation. The associate prepares meals and therapeutic diets, participates in meal service in dining rooms and resident rooms, and maintains clean, safe work areas. The position emphasizes food safety, hospitality, accurate communication, resident confidentiality, and cooperation with coworkers and other departments.

Requirements

High school diploma or equivalent, or current enrollment in high school.
Demonstrated discretion, professionalism, and sound judgment when handling sensitive and confidential matters.
Excellent interpersonal, written, and verbal communication skills; ability to interact effectively and tactfully with residents, staff, families, external vendors or authorities, and the public.
Strong attention to detail in writing, proofreading, managing priorities, and meeting deadlines in a fast-paced environment.
Ability to work independently and collaboratively with a cooperative, respectful, and compassionate approach.
Skill in using standard office equipment and technology.
Ability to maintain professionalism, composure, and a positive attitude in challenging situations.
Physical ability to move throughout the workday and lift up to 35 pounds using safe handling practices.
May be necessary to assist with resident evacuation during emergencies.
Compliance with organizational health and safety requirements, including vaccination policies or valid exemptions.

Nice To Haves

At least one year of experience in a hospital, restaurant, or continuing care retirement community (CCRC) is preferred.

Responsibilities

Provide customer service by taking orders, serving food, and supporting a pleasant dining experience.
Follow food safety, sanitation, and hospitality standards.
Prepare meals using recipes, production sheets, and product directions; estimate quantities based on resident census and dietary needs.
Operate kitchen equipment and utensils to measure, wash, peel, chop, mix, and cook ingredients.
Prepare therapeutic diets, including thickened liquids and modified-texture meals; measure and calculate liquid and nutrient restrictions as required.
Participate in meal services, including tray line, dining rooms, and in-room delivery.
Inspect, clean, and sanitize workstations, equipment, and service areas.
Conduct taste tests and ensure food portions and presentation meet standards.
Assist residents with menu selections while ensuring dietary compliance and honoring personal preferences.
Promptly communicate dietary changes, admissions, discharges, and other updates; answer phones and relay messages accurately.
Serve and replenish meals and beverages courteously.
Maintain resident confidentiality and report concerns or needs to appropriate staff.
Promote a positive dining environment and cooperative relationships with coworkers and other departments.
Follow facility policies, food safety procedures, and departmental guidelines.
Attend mandatory in-services, training sessions, and staff meetings.
Perform additional duties as assigned.