Dining Services Associate

Elderwood•Williamsville, NY

About The Position

Elderwood at Williamsville is seeking Dining Services Associates to help care for residents by providing healthy, delicious meals. Dining Services Associates support residents’ health and wellbeing through food and beverage preparation, meal service, and kitchen and equipment sanitation. They also help create a positive dining experience while following applicable regulations and facility policies. The role involves regular interaction with residents, coworkers, visitors, and supervisors, and requires intermediate or better English reading, writing, speaking, and comprehension skills to support safe work and clear communication.

Requirements

  • Must be at least 16 years of age.
  • Employment certificate or permit required for applicable individuals.
  • Prior customer service experience.
  • ServSafe certification or willingness to obtain it.
  • Physical stamina necessary for constant activity.
  • Ability to read, write, speak, and understand English at an intermediate or more advanced level.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior food service, hospitality, serving, or restaurant experience desired.

Responsibilities

  • Assist with preparing and delivering meals to residents according to department policy and assigned duties.
  • Follow each resident’s diet order, texture and consistency modifications, and menu preferences when preparing and serving food and beverages.
  • Perform assigned duties during scheduled shifts in accordance with safety regulations and standards of practice.
  • May serve meals in dining areas according to seating charts and instructions on resident tray tickets.
  • Assist with care and maintenance of the kitchen environment and equipment.
  • Contribute to and participate in facility and department staff meetings and in-services.
  • May communicate with residents and family members about meal service quality.
  • Use the electronic timekeeping system as directed.
  • Arrive on time, attend regularly, and work as scheduled.
  • Follow the facility dress code, including wearing a name tag at all times.
  • Follow policies and procedures for electronic devices, computers, and tablets.
  • Support Elderwood’s Mission, Vision, and Values.
  • Follow Elderwood’s business code of conduct, compliance policies, and HIPAA policies.
  • Perform other duties as assigned by a supervisor, management staff, or Administrator.
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