Dining Services Associate

Friendly Senior Living•Rochester, NY

10d•$17 - $19

About The Position

The Dining Services Associate prepares the serving area and dining room for breakfast, lunch, and dinner; serves food to residents; and cleans and restocks areas after meals. The role includes taking and delivering residents’ food orders, checking food and cooler temperatures, maintaining service stations, and following food handling, sanitation, safety, and facility policies. Duties are performed professionally and include maintaining confidentiality, attending staff meetings and programs, and completing other assigned duties.

Requirements

High school diploma, GED, or current enrollment required.
Ability to work independently and as part of a team.
Ability to communicate effectively with residents and coworkers; possess organizational and communication skills.
Ability to read, write, and speak English.
Ability to safely operate job-related machines and equipment.
Ability to stand and walk for most of an 8-hour shift.
Ability to lift, push, and/or pull 50 pounds.
Knowledge of proper food handling, sanitation, food safety regulations, and infection control.
Ability to learn routine procedures and techniques and follow specific instructions.
Ability to interact courteously and tactfully with staff, residents, family members, visitors, vendors, and the general public.

Nice To Haves

Previous experience in food service operations is preferred.

Responsibilities

Set up meal items and dining areas before breakfast, lunch, and dinner, including preparing beverages, stocking fruit and bread, setting tables, checking tableware, writing menus, preparing the dish room, and setting up the salad bar.
Check and log reach-in cooler temperatures and take and log food temperatures.
Notify the cook when food supplies are running low.
Clean serving-room counters with soap and sanitizer during mealtimes.
Provide assistive service to residents, present menus, take individual orders, and deliver food accurately.
Follow up on residents’ comments and corrections and check during meals that residents have been served and are satisfied.
Clear soiled dishes and reset tables after residents finish eating.
Restock service stations, dining-room supplies, beverage machines, fruit and bread baskets after meals; put away meal-related items and clean tableware.
Tear down and wipe down the steam table; complete assigned special cleaning, sweep the serving room and soiled dish room, and empty garbage.
Maintain sanitation and safety in kitchen and dining areas; handle and store food according to policy.
Maintain acceptable customer satisfaction.
Attend staff meetings and programs, comply with facility in-service requirements, and follow departmental dress standards.
Maintain confidentiality of organizational, resident, participant, family, and staff information.
Perform other duties as assigned.