Dining Services Associate
About The Position
Dining Services Associates at Elderwood at Williamsville help care for residents by providing healthy, delicious meals. The role is responsible for food and beverage preparation, meal service, and sanitation of the kitchen and equipment, while helping provide a positive resident experience and following applicable regulations. The associate prepares and delivers meals according to department policy and assignment, observes residents’ diet orders and food preferences, and performs assigned duties during scheduled shifts in accordance with safety regulations and standards of practice. Duties may include serving meals in dining areas, maintaining the kitchen and equipment, participating in staff meetings and in-services, and communicating with residents and family members about meal-service quality. The position also requires compliance with facility policies, the dress code, electronic-device procedures, Elderwood’s mission and values, code of conduct, compliance requirements, and HIPAA policies.
Requirements
- Must be at least 16 years of age.
- Employment certificate or permit required for applicable individuals.
- Prior customer service experience.
- ServSafe certification or willingness to obtain it.
- Physical stamina necessary for constant activity.
- Able to read, write, speak, and understand English at an intermediate or more advanced level.
Nice To Haves
- High school diploma or equivalent preferred.
- Prior food service, hospitality, serving, or restaurant experience desired.
Responsibilities
- Assist with preparing and delivering meals to residents according to department policy and position assignment.
- Follow residents’ diet orders, texture and consistency modifications, and menu preferences when preparing and serving food and beverages.
- Perform assigned duties during scheduled shifts in accordance with safety regulations and standards of practice.
- Serve meals to residents in dining areas according to seating charts and instructions on resident tray tickets, as needed.
- Assist with care and maintenance of the kitchen environment and equipment.
- Contribute to and participate in facility and department staff meetings and in-services.
- Interact and communicate with residents and family members regarding meal-service quality, as needed.
- Use the electronic timekeeping system as directed.
- Arrive on time, attend work regularly, and work as scheduled.
- Follow the facility dress code, including wearing a name tag at all times.
- Follow policies and procedures regarding electronic devices, computers, and tablets.
- Support and abide by Elderwood’s Mission, Vision, and Values.
- Follow Elderwood’s business code of conduct, compliance policies, and HIPAA policies.
- Perform other duties as assigned by a supervisor, management staff, or Administrator.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
