Dining Room Supervisor - The Village at Northridge

The Village at Northridge • Los Angeles, CA

11d

About The Position

The Dining Room Supervisor assists in supervising wait staff as they prepare the dining room for meals, serve residents and guests, and service the dining room after meals. The community offers made-to-order dining with crisp linen tablecloths, fine china, fresh ingredients, and evolving seasonal and regional menus. The position does not involve late nights.

Requirements

• High school diploma or GED, or two years of related experience and/or training, or an equivalent combination of education and experience.
• First aid and CPR certified.

Nice To Haves

• Experience working in hospitality, residential, or club dining rooms.

Responsibilities

• Ensure wait staff wear designated uniforms that are clean and pressed.
• Maintain the daily menu board.
• Assist with establishing and monitoring the staffing schedule, and fill staffing gaps when needed to avoid overtime or address wages trending above budget.
• Ensure dining room personnel provide exceptional customer service, including seating residents, presenting menus and specials, answering questions, and suggesting food and services.
• Ensure tables are promptly and properly bussed, cleared, and reset in a timely and appropriate manner.
• Directly supervise dining room employees in accordance with organizational policies and applicable laws.
• Participate in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Benefits

• Paid training
• Career growth opportunities
• PTO
• 401(k) with company match
• Discounted meals
• Referral bonuses
• Benefits that support team members on and off the job

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED