Dining Room Supervisor - Courtyard at Centerville

Encore Senior LivingCenterville, OH
$19 - $21Onsite

About The Position

The Dining Room Supervisor at The Courtyard at Centerville plays a pivotal role in ensuring an exceptional dining experience for all residents and guests within a public administration setting. This position is responsible for overseeing daily dining room operations, maintaining high standards of service, and fostering a welcoming and comfortable environment. The supervisor will coordinate with kitchen staff, manage dining room personnel, and ensure compliance with health and safety regulations. By effectively leading the dining team, the supervisor contributes to the overall well-being and satisfaction of residents, supporting the facility’s mission to provide quality care and service. This role requires a balance of leadership, customer service, and operational management to achieve seamless dining experiences every day.

Requirements

  • High school diploma or equivalent.
  • Previous experience in a supervisory role within a dining or food service environment.
  • Basic knowledge of food safety and sanitation regulations.
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours including weekends and holidays as needed.

Nice To Haves

  • Certification in food safety or hospitality management.
  • Experience working in a healthcare or public administration dining setting.
  • Proficiency in scheduling and staff management software.
  • Training in customer service excellence.
  • First aid and CPR certification.

Responsibilities

  • Supervise and coordinate daily dining room activities to ensure efficient and courteous service.
  • Manage and train dining room staff, including scheduling, performance monitoring, and conflict resolution.
  • Collaborate with kitchen and dietary teams to ensure timely and accurate meal delivery that meets residents’ dietary needs.
  • Maintain cleanliness and organization of the dining area in compliance with health, safety, and sanitation standards.
  • Address resident and guest concerns promptly and professionally to enhance satisfaction and resolve issues.
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