Dining Room Supervisor

Life Care Services•Phoenix, AZ

7d•Onsite

About The Position

Join Our Exceptional Food and Beverage Team at Sagewood – A Truly Remarkable Place to Work! Sagewood is a resort-style senior living community located in the beautiful NE Phoenix valley, and a premier provider of senior living in the nation. We are currently looking for an experienced Dining Room Supervisor to join our culinary team. If you're looking for a unique perspective on senior living, come join us today!

Requirements

A minimum of two years supervisory experience in “front of the house operations” in a senior living community, restaurant, hotel, or club or equivalent experience.
Ability to communicate with, understand, empathize with, work with and be tolerant of residents, families, visitors, peers, supervisors, and subordinates.
Ability to interpret and explain menus, refer or answer questions, coordinate meal service process and understand requests.

Responsibilities

Assists in assuring staff education is provided to dining room/restaurant personnel in accordance with the staff education plan plus provides on the job training for staff.
Developing work assignments for staff assigning specific jobs and spot-checking work to ensure standards are met.
Acts as problem resolution for resident and staff issues as they arise and notifies Directors.
Initiates maintenance requests to keep restaurants in good working order.
Initiates and supervises the completion of hands-on assignments as assigned.
Maintains individual information concerning staffing pattern, resident likes, dislikes and front of house service.
Works directly in support of team and ensures that the shift runs smoothly by participating in all job activity.
Attends pre-shifts and instructs staff.
Works with new staff to teach service skills and how to handle service in the dining room/restaurant.
Contacts the Food & Beverage Manager about challenges with front and back of house staff.
Makes sure that all side work is done properly and in a timely manner.
Assists with ordering for necessary products for the department including alcohol and market items.
Assists with programming, reporting and adjustments on Full Count.