Dining Room Server - - Holland

American House Senior Living Communities•Park Township, MI

About The Position

Dining Room Servers support the Culinary department by providing excellent customer service and creating innovative culinary experiences for residents. Servers present meals, build relationships with residents and team members, and develop their skills through on-the-job training. Candidates from any industry are welcome, and no prior experience is needed. The position offers flexible schedules and work hours.

Requirements

  • A desire to positively impact others’ lives through excellent customer service.
  • Ambition to develop relationships with residents.
  • No prior experience required; training is provided.
  • Must be at least 16 years old.

Nice To Haves

  • Experience working with seniors.
  • Previous customer service experience.
  • Two to three years of experience working in a commercial restaurant or club.

Responsibilities

  • Provide residents with the highest quality of customer service.
  • Communicate and interact with residents, and observe their needs.
  • Take residents’ orders and serve meals and beverages.
  • Set up and decorate dining room tables for mealtimes.
  • Clean and sanitize the dining room, menus, kitchen, side stations, and other areas as directed.
  • Assist with preparing beverages, snacks, desserts, salads, and condiments for service.
  • Transport used dishes, waste, refuse, and used linen to collection areas.
  • Follow and complete daily task assignments, ensuring work is completed properly.
  • Note refrigeration temperatures.
  • Learn and remember residents’ names, special requests, and dietary restrictions.
  • Assist with special events and catering functions throughout the community.
  • Assist with plating and delivering meals to remote locations or residents’ rooms when requested.
  • Perform other duties as assigned by the Culinary Director or Executive Director.
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