Dining Room Manager (Independent Living)

Senior Living Communities Careers•Winston Salem, NC

1d•Onsite

About The Position

The Dining Room Manager supervises all functions in Homestead Hills’ Independent Living dining areas and organizes tableside food and beverage service for residents, resident families, and guests. The role supervises servers and oversees dining room cleanliness, service stations, beverage machines, other work areas, order taking and fulfillment, buffet service, and residents’ mealtime requests. The position works under the supervision of the Director of Dining Services and is generally scheduled for second shift, 1–9 p.m.; occasional weekend work may be required. The manager leads the front-of-house team, including recruitment, interviewing, hiring, training, counseling, discipline, evaluations, scheduling, and coordination of daily work. The role prepares the dining room for meals, monitors food presentation and service standards, gathers diner feedback, coordinates cleaning and sanitation, and helps ensure a safe and welcoming environment. It also includes direct service duties such as greeting diners, taking and delivering orders, serving food and beverages, clearing and resetting tables, maintaining beverage and condiment stations, and supporting special-event buffet service. The role requires ServSafe certification obtained within the last two years. Two years of experience in a similar position is preferred. The work is primarily indoors in a kitchen and dining facility and involves prolonged standing or walking, lifting objects of 35 pounds or less over the head, moving objects of 50 pounds or less, and assisting with resident evacuations.

Requirements

ServSafe certification obtained within the last two years.
Ability to work with minimal supervision.
Professional conduct and a high level of confidentiality.
Ability to work indoors for most of the workday in a kitchen and dining facility, with fluorescent lighting, an HVAC system, solid-surface flooring, normal kitchen and dining-facility heat and cold conditions, and normal kitchen and restaurant noise levels.
Ability to lift objects weighing 35 pounds or less over the head.
Ability to move objects weighing 50 pounds or less.
Ability to stand or walk for extended periods.
Ability to assist with resident evacuations.

Nice To Haves

Two years of experience in a similar position.

Responsibilities

Represent the campus positively and foster respect and courtesy for residents and employees.
Work within campus programs to promote the safety and well-being of residents and employees; uphold the Company’s Mission Statement and maintain HIPAA confidentiality standards.
Supervise the front-of-house team, including recruitment, interviewing, hiring, training, counseling, disciplining, evaluating, scheduling, and coordinating daily work activities.
Prepare dining areas for mealtimes, including setting tables and service areas and checking utensils, plates, and beverage containers for cleanliness and damage.
Visit residents and guests regularly to obtain feedback on food service and preparation.
Coordinate cleaning schedules to ensure sanitary guidelines are followed in dining and service areas.
Create weekly and monthly server schedules and ensure shifts and positions are filled daily and servers meet attire and etiquette standards.
Check expediters to ensure food quality and presentation meet standards when food leaves the kitchen.
Coordinate with the Director of Dining Services to complete facility paperwork, state forms, orders, and management reports on time.
Greet diners cheerfully, take and deliver food orders to kitchen staff, and provide friendly personal service using proper dining etiquette.
Remove empty plates, refill beverages on request, and clean and reset tables after diners leave.
Refill condiment holders and salt and pepper shakers as needed.
Sweep and vacuum floors and surfaces after diners leave the dining room.
Maintain beverage stations, beverage and ice machines, and beverage carts for sanitation compliance and proper working order.
Inspect and maintain the cleanliness of dining area menus.
Sterilize and rinse the ice cream freezer regularly as directed by the Director of Dining Services.
Maintain cleanliness on special-event buffet lines by removing used utensils, cleaning spills, organizing chafing-dish refills, and assisting residents and guests.
Inspect dining room equipment and furniture for proper working order and hazards.
Perform other duties as assigned by the Director of Dining Services.