Dining Room Manager
About The Position
Rose Senior Living CT is recruiting for a hospitality focused Dining Room Manager to join our team! This position provides full-scope, hands-on dining room management in the Culinary Services Department. Responsible for maintaining a superior level of quality service and cleanliness at all times. The Community fully embraces a culture of hospitality. We greet residents, employees and guests warmly, by name and with a smile. We treat everyone with courteous respect. We strive to anticipate resident, employee and guest needs and act accordingly. We listen and respond enthusiastically in a timely manner. We hold ourselves and one another accountable. We embrace and value our differences. We make residents, employees and guests feel important. We ask “Is there anything else I can do for you?” We maintain high levels of professionalism, both in conduct and appearance, at all times. We pay attention to details.
Requirements
- High school diploma/GED or the equivalent education, training and experience
- Minimum of 3 years restaurant or senior living experience, or equivalent serving and staff management experience.
Responsibilities
- Responsible for the overall operation, coordination, appearance, and maintenance of dining room and serving staff in order to create and maintain a positive experience for all customers.
- Provide leadership, development and training, counseling, scheduling and oversight of all serving staff.
- Exemplify at all times the Community’s standards of cleanliness, sanitation and organization.
- Responsible for adhering to food quality, appearance and presentation standards at all times.
- Ensure company standards for an appropriately staffed, operational and stocked dining room.
- Exhibit serving standards of speed, accuracy, and efficiency.
- Train servers in customer service, efficient serving techniques, setting tables and how to maintain workstations in proper order.
- Responsible for preparing server schedules according to operational needs and budgetary compliance.
- Set tables and maintain workstations in proper order.
- Take orders, provide service and requested items both graciously and courteously.
- Answer pertinent questions about menu items.
- Clear dishes from tables during and after meal service and assist with dish washing.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
