Dining Room Host

Olympic Club•San Francisco, CA

About The Position

The Olympic Club is seeking a Dining Room Host to greet and seat members and guests in Lakeview and manage reservations. The Host reports to and works closely with the Food & Beverage Managers and Servers. The role includes creating daily floor plans, supporting dining service preparations, maintaining the host stand, and communicating with staff to accommodate member requests. Regular attendance and compliance with applicable laws, safety regulations, Club rules and policies, and union contracts are required.

Requirements

  • One to two years of previous hosting experience in a busy fine-dining restaurant, hotel, club, or similar outlet.
  • Excellent customer service skills.
  • Willingness to work a flexible schedule.
  • English communication skills.
  • Ability to stand for extended periods.
  • Ability to work independently and maintain attention to detail.

Nice To Haves

  • Previous experience working with unions.
  • Highly organized.
  • Ability to multitask and prioritize responsibilities.
  • Enthusiasm for service.
  • Ability to work well with a diverse group of employees.
  • Self-motivated, with initiative in finding and presenting solutions.
  • Team-player approach.

Responsibilities

  • Greet and warmly welcome members and guests.
  • Use the online booking system to manage reservations and seat members.
  • Create daily floor plans, including server sections and arrangements for large parties.
  • Conduct hourly open menu counts for the culinary team.
  • Prepare and organize menus for breakfast, lunch, and dinner service.
  • Maintain a clean and organized host stand.
  • Enforce the member dress code.
  • Accommodate member requests when possible and communicate effectively with staff to fulfill them.
  • Check the member call log daily to ensure reservations are up to date.
  • Attend TIPS training when provided by management.
  • Follow alcohol-awareness procedures for preventing intoxication and handling intoxicated members or guests.
  • Attend pre-shift and other work-related meetings as scheduled.
  • Communicate and collaborate regularly with Clubhouse management and staff, including providing status updates on assignments, projects, and progress toward goals.
  • Comply with employment laws, safety regulations and guidelines, Olympic Club bylaws and house rules, Club policies and procedures, and union contracts.
  • Perform other reasonable, work-related duties as assigned by a manager.
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