Zen Specialty Restaurant | Dining Room Attendant PM | FT

Omni Hotels & SpasChampions Gate, FL
Onsite

About The Position

The primary responsibility of this position is to serve and clear food and beverage items from the guests following the procedures taught during training. Adept at all service functions while interacting with guest and maintaining a clean, safe and professional environment. Assist servers with items included but not limited to the following: resetting tables, water and bread service and cleaning and polishing of glassware and silverware.

Requirements

  • Commitment to quality service, and food and beverage knowledge
  • Must have strong communication skills
  • Always maintains a clean and professional image
  • Ability to work calmly and effectively under pressure
  • Must be comfortable talking and interacting with guests
  • Must show a sense of urgency when it comes to the needs of the guests
  • Must have problem solving abilities, be self-motivated and organized
  • Must be able to work under moderate supervision
  • Maintains a safe, clean, organized, and stocked work area
  • Must be able to work flexible shifts and schedules, including weekends and holidays
  • Must be at least 18 years of age
  • Must have an unexpired tips certification
  • Always speaks to guests with enthusiasm
  • Ability to understand and follow written and verbal instructions
  • Experience in a hospitality industry in similar position
  • Must have knowledge of the floor plan and table numbers as outlined in training
  • ServSafe and eTips certification

Responsibilities

  • Must have knowledge of all menu items
  • Greet guests in a warm and friendly manner
  • Provide bread and water service to our guests
  • Assist the server with pre bussing of plates
  • Clean and resetting of dirty tables according to standards
  • Cleaning and polishing of water glasses and silverware
  • Assisting servers in any capacity to ensure guest satisfaction
  • Ensure dining room is set up prior to opening of restaurant
  • Set tables with clean pressed linen, china, silverware, and glassware
  • Ensure dining room furniture and floors are kept clean and arranged
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