Lifestyle Management - Dining Reservations Concierge - PT
About The Position
Welcome to Ten Group! Are you ready to embark on an exciting culinary adventure? Join our vibrant team at Ten Group as a Dining Reservations Concierge and become the ultimate dining guru for our members! Here at Ten, we don’t just book tables; we curate unforgettable dining experiences that leave a lasting impression. Based in the heart of New York City, you’ll dive into the dynamic world of gastronomy, building relationships with top chefs and exclusive restaurants to ensure our members enjoy the best culinary delights. Whether it's securing a coveted chef’s table or recommending the perfect spots for celebratory gatherings, your expertise will shine as you transform ordinary meals into extraordinary moments! This role is 100% onsite/in‑office. We’re looking for true New York locals who live and breathe this city to join our vibrant team!
Requirements
- At least 2 years of experience in luxury dining, hospitality, or concierge services.
- Knowledge of the NYC food scene.
- Organizational skills to juggle reservations and requests.
- Customer-focused with an eye for detail, dedicated to tailoring experiences.
- Exceptional communication skills for building relationships with members and restaurant partners.
- Familiarity with CRM systems, Microsoft Office Suite, and reservation tools like OpenTable.
- Eagerness to learn and explore the latest culinary trends.
- Ability to handle urgent requests with poise and enthusiasm under pressure.
Responsibilities
- Manage reservation requests with flair and attention to detail to whip up personalized dining experiences.
- Connect with members over the phone and through email, sharing passion for food and insights on dining trends.
- Stay ahead of the culinary curve by keeping up with seasonal menus, special events, and emerging dining hotspots.
- Work hand-in-hand with restaurant partners, ensuring every reservation is flawlessly executed to meet members' desires.
- Represent Ten at industry events, making connections and expanding our network within the culinary scene.
Benefits
- Competitive salary
- Quarterly performance-based bonuses
- Opportunities for professional growth
- World-class training
- Mentorship
- Advancement in luxury lifestyle service
- Part of a Certified B Corp
- Commitment to diversity, inclusivity, and positive impact
- Regular appraisals
- Exclusive recognition programs
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
