Dining Director

Asbury Village•Farmington Hills, MI

2d•Onsite

About The Position

Rose Senior Living - Farmington Hills is recruiting for a hospitality focused Dining Director to join our team! This position provides full-scope, hands-on dining room management in the Culinary Services Department. Responsible for maintaining a superior level of quality service and cleanliness at all times.

Requirements

High school diploma/GED or equivalent combination of education, training, and experience.
Minimum of 3 years of restaurant, hospitality, or senior living experience with prior leadership or staff management responsibilities preferred.
Previous experience in fine dining, country club, luxury hospitality, hotel, or upscale senior living environments preferred.
Strong leadership presence with the ability to coach, mentor, and develop hospitality-focused teams.
Passion for creating exceptional resident experiences and meaningful customer interactions.
Ability to remain calm, organized, and service-focused in a fast-paced environment.
Excellent conflict resolution and customer service recovery skills.
Knowledge of hospitality etiquette, dining room presentation, and elevated service standards preferred.

Responsibilities

Oversee the daily operations, appearance, and service standards of the dining room to ensure an exceptional resident and guest experience.
Lead, coach, schedule, and support serving staff while fostering a culture of hospitality, accountability, teamwork, and professionalism.
Lead by example through hands-on support, positive resident interactions, and a willingness to assist wherever needed.
Create a warm, welcoming, and hospitality-focused dining experience reflective of fine dining service standards.
Build meaningful relationships with residents and families by actively engaging throughout meal service, anticipating needs, and responding promptly and professionally to concerns or service requests.
Ensure high standards related to food presentation, cleanliness, organization, table settings, uniform compliance, and overall dining room ambiance.
Partner closely with Culinary leadership to ensure smooth communication, operational efficiency, and exceptional meal execution.
Conduct pre-meal meetings and ongoing training to reinforce customer service expectations, hospitality standards, and dining room procedures.
Monitor staffing levels, scheduling, and service flow to support operational and budgetary goals.
Assist with dining room operations as needed, including serving, clearing tables, resetting dining spaces, and supporting team members during busy service periods.
Maintain a positive, flexible, and solution-oriented mindset in a fast-paced, multifaceted environment.
Support special events, holiday meals, and community functions requiring elevated dining service and hospitality.

Benefits

Competitive wages with annual raises
20% discount on Edward Rose & Sons Apartments
Work today, get paid today available through Daily Pay
Complimentary meal each shift worked
Paid Time Off accrued from day one
Affordable Medical, Vision, Dental, and full suite of supplemental insurance options available with coverage starting 1st of month after hire
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Confidential & free Employee Assistance Program
401K savings plan with employer match
Employee discounts on home furnishings, car rentals, media, and activities
Unlimited referral bonuses and more!