Dining Attendant, Gordon Ramsay (Full-Time; Varied)

Harrah's Cherokee Casino ResortCherokee, NC
Onsite

About The Position

The Dining Attendant supports the overall guest experience by maintaining clean, orderly, and well‑stocked dining areas. This role is responsible for clearing and sanitizing tables, restocking products, organizing supplies, and ensuring all assigned areas meet established cleanliness and safety standards. The Dining Attendant interacts with guests in a friendly and professional manner, responds promptly to needs or concerns, and helps create a welcoming environment. The position upholds all regulatory, departmental, and company policies while contributing to a positive team atmosphere and supporting the service culture and values of Caesars Entertainment.

Requirements

  • Must be 18 years of age or older.
  • Strong guest service, communication, decision‑making, and teamwork skills; able to multitask, prioritize, and work closely with others while remaining adaptable, eager to learn, and receptive to direction.
  • Professional appearance with high personal hygiene standards; proficient with Microsoft applications, including Excel; extremely detail‑oriented with a strong work ethic and desire for continued growth.
  • Able to remain mobile throughout the casino, stand for extended periods, perform frequent physical movements, lift up to 50 pounds, and respond to visual and auditory cues.
  • Effective in fast‑paced, high‑pressure environments; able to communicate clearly in English and follow instructions accurately.
  • Comfortable working amid varying noise, temperature, lighting, crowds, and air quality (including secondhand smoke), with flexibility to work evenings, weekends, and holidays.

Nice To Haves

  • High School diploma or GED preferred.

Responsibilities

  • Demonstrate the organization’s mission, values, ethics, and service culture through daily actions and interactions.
  • Support departmental goals by following established procedures, standards, and work practices.
  • Identify basic issues or inefficiencies and communicate them to supervisors to support continuous improvement.
  • Perform daily tasks accurately, efficiently, and in accordance with departmental procedures and quality standards.
  • Follow direction on task assignments, workflow priorities, and operational requirements to support smooth operations.
  • Maintain compliance with policies, safety guidelines, and regulatory requirements, reporting concerns promptly.
  • Use resources responsibly by minimizing waste, following inventory procedures, and maintaining proper documentation.
  • Meet performance expectations related to productivity, accuracy, and service quality.
  • Support process improvements by adopting new procedures and providing feedback when requested.
  • Provide friendly, professional, and responsive service that reflects the organization’s brand and service expectations.
  • Assist guests, Team Members, or internal partners promptly and courteously, escalating concerns when needed.
  • Help maintain a clean, organized, and welcoming environment that enhances the overall experience.
  • Contribute to a positive, respectful, and collaborative work environment through teamwork and open communication.
  • Participate in training and skill‑building activities to support personal growth and job proficiency.
  • Demonstrate reliability, accountability, and professionalism that strengthen team performance.
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