Digital Workplace Engineering Manager

Capital Group•Irvine, CA

13h•Hybrid

About The Position

As a Digital Workplace Productivity Engineering Manager, you will lead a team responsible for delivering and operating Capital Group’s most critical productivity platforms, including enterprise email, calendaring, messaging, and core collaboration services. These capabilities underpin how the firm communicates, makes decisions, and serves clients at scale. You will be accountable for ensuring these platforms are secure by default, highly reliable, compliant, and optimized for performance and cost, while continuously evolving them to support modern ways of working—including the responsible adoption of generative AI–powered productivity experiences. In this role, you will lead a team of engineers who design, build, and operate enterprise‑grade collaboration services. You will be a player‑coach who invests deeply in technical excellence, operational rigor, and the growth of your people.

Requirements

Deep experience designing and operating enterprise email and collaboration platforms in highly regulated environments.
Deep expertise in the Microsoft 365 ecosystem, including core collaboration and productivity services such as OneDrive, SharePoint, Viva Engage (Yammer), and Teams (end‑user and service/operational perspective).
Deep technical understanding of SMTP, TLS, SPF, DKIM, DMARC, and related protocols required to ensure secure, reliable, and trusted enterprise communications.
Informed knowledge of generative AI concepts and their application to modern productivity scenarios, including drafting assistance, summarization, workflow automation, and risk considerations such as data protection and auditability.
Proven experience as an engineering manager leading a team of engineers and delivering operational outcomes.
Demonstrated ability to manage distributed teams across multiple sites/time zones and coordinate across onshore/offshore support models.
Good understanding of product-focused engineering and enjoy working with Product Managers to ensure the efficient delivery of capabilities and commitments.
10+ years of experience working in Engineering technologies.
5+ years leading teams.

Responsibilities

Lead a team of engineers who design, build, and operate enterprise‑grade collaboration services.
Ensure platforms are secure by default, highly reliable, compliant, and optimized for performance and cost.
Continuously evolve platforms to support modern ways of working, including the responsible adoption of generative AI–powered productivity experiences.
Invest deeply in technical excellence, operational rigor, and the growth of your people.
Manage distributed teams across multiple sites/time zones and coordinate across onshore/offshore support models.
Work with Product Managers to ensure the efficient delivery of capabilities and commitments.
Build/manage large-scale, robust platforms, utilized across the enterprise especially the Microsoft 365 ecosystem.
Lead engineering teams that build and operate highly reliable productivity foundational capabilities, ensuring uptime, performance, and adherence to service SLAs.
Lead, mentor, and grow engineering teams with a focus on innovation, automation, quality, and continuous improvement.
Implement monitoring, alerting, configuration drift detection, and operational readiness processes to maintain consistent foundation health.
Support internal risk management reviews and external audits providing documentation, evidence, and compliance attestation for foundation capabilities.
Enable financial reporting, cost visibility, and consumption analytics to drive FinOps alignment, cost optimization, and budgeting transparency; partner with Finance on aligning consumption usage with budgets and optimizing spend.
Serve as the primary liaison with the providers aligning vendor roadmaps, capability adoption, escalations, and incident/change management.
Identify and mitigate key risks across security, workforce skills, operational readiness, and technical debt.