Digital UX Owner

Celanese International Corporation•Florence, KY

18h

About The Position

Chemille® is Celanese’s AI-powered digital assistant that helps customers, engineers, designers, and material specialists identify the right polymers and engineered materials based on application requirements, certifications, performance characteristics, and industry-specific needs. The platform delivers intelligent material recommendations, product information, technical resources, and direct access to Celanese experts. As Chemille evolves into a next-generation intelligent platform, we are seeking a Digital UX Owner to own the end-to-end user experience for Chemille’s AI-powered ecosystem while creating a delivery vehicle that is intuitive, visually cohesive, and aligned with business objectives. The ideal candidate will have strong UX/UI Product Management fundamentals and advocate for UX/UI quality across all pages, features and customer touchpoints.

Requirements

Bachelors degree and at least 5 years of UX/UI experience in researching, designing, developing, and implementing digital products
Strong portfolio showcasing strong UX/UI visual design work and innovative solutions
Excellent verbal and written communication skills to both technical and non-technical stakeholders
Proficiency with Figma or similar design tools to create visual prototypes
Experience with user research methods to understand utilization patterns and recommend improvements

Responsibilities

Define and maintain the overall UX vision and design principles by establishing site standards
Ensure consistency in look, feel, and interaction patterns
Balance user needs, business objectives, and technical constraints
Own overall strategic direction for the Chemille user interface and user experience
Develop user personas and journey maps to communicate design ideas effectively
Maintain the design system and style guide
Design responsive layouts that work for both desktop and mobile
Ensure accessibility standards (WCAG) are met
Conduct user research and usability testing (SUS, NPS, CSAT, etc.)
Analyze utilization and behavior data to identify friction points
Run A/B tests and translate findings into design improvements
Own the measurement of user satisfaction across desktop and mobile
Work closely with product managers, UX developers, and content teams to ensure designs are implemented and designed to delight
Review UI implementation and facilitate design reviews to gain stakeholder feedback
Serve as the final decision maker on UX/UI matters for Chemille
Advocate for users and design best practices
Stay current on UX/UI best practices and design trends to bring relevant ideas to the team
Develop, maintain, and lead a UX/UI Center of Excellence to establish templates, training and best practices