Digital UX Consultant

HEXAWAREUnited States,

About The Position

This role focuses on designing and optimizing user experiences within the Salesforce ecosystem. The consultant will conduct user research, create design artifacts, and collaborate with various teams to deliver effective solutions. A key aspect of the role involves applying Salesforce Lightning Design System (SLDS) standards and ensuring designs meet accessibility and best-practice UX standards. The position also requires staying updated on Salesforce platform capabilities and UX trends.

Requirements

  • Experience in user research, interviews, and usability studies.
  • Proficiency in designing user experiences within the Salesforce ecosystem.
  • Ability to create wireframes, mockups, user flows, and interactive prototypes.
  • Experience collaborating with business stakeholders, product managers, developers, and administrators.
  • Knowledge of Salesforce Lightning Design System (SLDS) standards.
  • Experience with usability testing and gathering user feedback.
  • Understanding of Salesforce workflows, dashboards, and interfaces.
  • Familiarity with accessibility, responsiveness, and best-practice UX standards.
  • Awareness of Salesforce platform capabilities and UX trends.

Responsibilities

  • Conduct user research, interviews, and usability studies to understand user needs and business requirements.
  • Design intuitive and user-friendly experiences within the Salesforce ecosystem.
  • Create wireframes, mockups, user flows, and interactive prototypes for Salesforce applications.
  • Collaborate with business stakeholders, product managers, developers, and administrators to deliver effective solutions.
  • Apply Salesforce Lightning Design System (SLDS) standards to ensure consistency and usability.
  • Perform usability testing and gather user feedback to refine and improve designs.
  • Optimize Salesforce workflows, dashboards, and interfaces to enhance user adoption and productivity.
  • Ensure designs meet accessibility, responsiveness, and best-practice UX standards.
  • Stay updated on Salesforce platform capabilities and UX trends to drive continuous improvement and innovation.
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