About The Position

Mercier Consultancy Group is seeking a Spanish Speaking Digital Trust and Safety Analyst for a role in the fast-paced social media industry in Bulgaria. This position offers international career growth and includes a comprehensive relocation package. The role involves monitoring and evaluating content on social media platforms to ensure compliance with safety policies, analyzing reported content in Spanish to mitigate risks like hate speech and misinformation, and maintaining a safe digital environment through accurate moderation decisions. The analyst will collaborate with international teams to refine moderation guidelines, draft reports on digital safety trends, and provide linguistic and cultural insights for Spanish-speaking markets.

Requirements

  • Native or fluent Spanish (spoken and written).
  • Professional proficiency in English for inter-departmental communication.
  • Valid EU passport or a legal permit to work in Bulgaria.
  • Strong analytical mindset with the ability to handle sensitive digital content with discretion and resilience.
  • Passionate about pursuing one of the most exciting Spanish-speaking jobs currently available in Europe.

Nice To Haves

  • Previous experience in content moderation or social media analytics is a significant advantage.

Responsibilities

  • Monitor and evaluate content on major social media platforms to ensure compliance with global safety policies.
  • Analyze reported content in Spanish to mitigate risks, including hate speech, harassment, and misinformation.
  • Maintain a safe and secure digital environment for millions of users by making swift, accurate moderation decisions.
  • Collaborate with international cross-functional teams to refine social media moderation guidelines.
  • Draft detailed reports regarding emerging trends in digital safety and platform integrity.
  • Stay updated on the ever-evolving social media landscape to effectively safeguard community standards.
  • Provide high-quality linguistic and cultural insights to optimize user experience in Spanish-speaking markets.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training
  • Health Insurance
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Monthly Performance Bonus
  • Opportunities for career advancement within the global social media sector
  • Vibrant office environment in the heart of Sofia
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