Digital Systems Specialist

TEXELL CREDIT UNION • Temple, TX

1d • Onsite

About The Position

Top Central Texas Credit Union is seeking a detail-oriented Digital Systems Specialist to support the daily maintenance, implementation, and upgrade of its online banking systems. The role helps ensure the digital banking suite—including Mobile Deposit, Bill Pay, e-Statements, Digital Account Opening, Member Chat, and Bonus Rewards—runs seamlessly. The specialist works across the Credit Union to test software, troubleshoot issues, and streamline workflows, improving experiences for members and staff.

This is an opportunity to grow fintech knowledge while providing backend office support to staff and members. Texell describes itself as valuing its employees, members, and community.

Requirements

• Strong attention to detail and critical-thinking skills.
• Proficiency in the MS Office Suite, particularly Word and Excel.
• Collaborative approach and ability to thrive in a fast-paced, dynamic environment.
• Interest in digital products, mobile applications, and emerging financial technology.
• Passion for improving processes and systems through research and quality control.

Responsibilities

• Perform quality assurance testing for new product implementations and software upgrades; document findings and track issues through resolution.
• Provide day-to-day systems support for credit union staff and members across multiple digital platforms.
• Identify issue trends to streamline workflows, improve efficiencies, and remove operational bottlenecks.
• Track monthly system activities and data to identify and address anomalies.
• Participate in cross-departmental teams and contribute solutions aligned with the credit union's strategic objectives.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Vacation leave
• Sick leave
• Vacation and sick leave accruals begin on the first day and unused accrued leave rolls over to the next year.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed