Digital / Sr Digital Designer

Federal Express Corporation • Collierville, TN

2d • $8,007 - $18,150 • Remote

About The Position

This role is in the Digital Marketing department and leads design for complex, high-impact product experiences. The designer shapes user journeys, drives strategic design decisions, and influences how teams define success, serving as a role model for craft and collaboration. The position may be performed remotely anywhere in the United States except Alaska, Hawaii, and U.S. territories. Employees who live within 50 miles of a campus are required to work at a FedEx campus several times per week. Some business travel may be required.

Requirements

• Bachelor’s degree in business or a related field, or eight years of practical experience in lieu of a degree.
• Four years leading product design within digital teams.
• Experience with service design, enterprise UX, or platform design across UX, visual, and interaction design.
• Ability to lead through ambiguity and uncover user needs.
• Effective communication and ability to influence across disciplines.
• Strong user-centered design process and fluency in design thinking.
• Exposure to behavioral data, experimentation, or research synthesis.

Nice To Haves

• Experience with service design, enterprise UX, or platform design.
• Strong understanding of design systems, tokens, and accessibility.

Responsibilities

• Own the UX strategy for a product area or customer journey.
• Guide discovery work and collaborate with research and analytics partners.
• Lead design sprints, workshops, and design critiques.
• Mentor junior designers and provide structured feedback.
• Contribute to design standards, documentation, and tooling improvements.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior