Digital Specialist I - Mon–Fri 6:30AM – 3:00 PM

Vital Holdings LLC•Tinley Park, IL
•$16 - $17

About The Position

The Digital Specialist I accurately prepares and scans a high volume of data, converting printed materials into digital images while working within a reasonable proximity to the department’s hourly average. The position reports to the Digital Manager or Digital Supervisor. The role prepares and scans paper documents according to customer specifications, adapts to changes in customer needs and directions, configures scanner parameters for each job, and maintains scanner cleanliness to ensure image quality. It also records document and box numbers for future retrieval and assists team members with document preparation and indexing. Other duties may be assigned by a supervisor or the Director of Operations. The position requires using a computer workstation and scanner systems, communicating effectively in English, troubleshooting computer problems related to electronic document conversion, and following company policies and procedures. The employee must be able to meet productivity and quality standards, work independently and with a team, and work overtime as needed. The work environment may be hot in summer and cold in winter. Physical duties include regular standing and walking; occasional sitting, climbing or balancing, stooping, kneeling, or crouching; and reaching, handling, carrying, and lifting 10 to 50 pounds.

Requirements

  • Detailed knowledge of the digital scanning process, including an understanding of how digital scanners work.
  • Ability to locate and select appropriate client files in the computer system for scanning to the appropriate location.
  • Ability and willingness to report to work on time, prepared to perform the duties of the position.
  • Understanding of the need to meet departmental productivity benchmarks and quality standards.
  • Well organized and detail oriented.
  • Ability to work both as part of a team and individually.
  • Ability and willingness to communicate effectively in English.
  • Skill and proficiency using a computer workstation and scanner systems.
  • Ability to troubleshoot computer problems related to electronic document conversion.
  • Ability and willingness to work overtime hours as needed.
  • Positive and respectful attitude toward coworkers and customers.
  • Ability and willingness to follow company policies and procedures.

Responsibilities

  • Prepare and scan paper documents according to customer specifications and directions.
  • Adapt to changes in customer specifications and directions as customer needs change.
  • Use automatic feeders and flatbed scanners to scan a variety of paper sizes.
  • Set scanner parameters for each job to ensure documents are handled according to customer specifications.
  • Perform daily scanner maintenance and cleaning to ensure image quality.
  • Log document and box numbers assigned during scanning for future retrieval.
  • Assist other team members with document preparation and indexing.
  • Complete other tasks assigned by a supervisor or the Director of Operations.
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