Digital Specialist I

Vital Holdings LLCCharlotte, NC
Onsite

About The Position

This position is responsible for accurately preparing and scanning a high volume of data to convert printed material into digital images within a reasonable proximity to department hourly average. The role involves preparing and scanning paper documents according to customer specifications and directions, accepting changes to those specifications as customer needs evolve. The specialist will utilize automatic feeder and flatbed scanners for various paper sizes, setting scanner parameters for accurate handling and maintaining scanner equipment for optimal image quality. Responsibilities also include logging document/box numbers for future retrieval, assisting team members with document preparation and indexing, and completing other assigned tasks.

Requirements

  • Detailed knowledge of the digital scanning process including an understanding of how digital scanners work.
  • Ability to locate and select appropriate client files in the computer system for scanning into the appropriate location.
  • Able and willing to consistently report to work on time prepared to perform duties of position.
  • Understanding of the need to set and meet departmental productivity benchmarks and quality standards.
  • Well organized and detail oriented.
  • Able to work both on a team and individually.
  • Must be able and willing to communicate effectively in English.
  • Must have skill and proficiency using a computer workstation and scanner systems.
  • Ability to trouble-shoot computer problems as they relate to electronic document conversion.
  • Must be able and willing to work overtime hours as needed.
  • Must have a positive and respectful attitude towards both coworkers and customers.
  • Must be able and willing to follow Company policies and procedures.

Responsibilities

  • Preparing and scanning paper documents according to customer specifications and directions.
  • Accepting changes to specifications and directions as customer needs may change.
  • Utilizing the automatic feeder and flatbed scanner to scan a variety of paper sizes.
  • Setting scanner parameters as identified for each job to ensure accurate handling per customer specifications.
  • Performing daily maintenance and cleaning of the scanner to ensure image quality.
  • Logging document/box numbers assigned during scanning for future retrieval.
  • Assisting other team members with document preparation and indexing.
  • Completing all other tasks assigned by supervisor or Director of Operations.
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