Digital Site Reliability Sr Engineer - Remote
NTT DATA Services•Memphis, TN
•$87,120 - $151,250•Remote
About The Position
We are seeking a Senior Site Reliability Engineer to drive reliability, performance, and automation across our digital platforms. This role focuses on building scalable CI/CD pipelines, strengthening observability, and partnering closely with development teams to ensure high‑quality, highly available services.
Requirements
- 8+ years in DevOps/SRE roles with strong experience in CI/CD, containerization, and Kubernetes deployments.
- 5+ years troubleshooting with APM tools (Datadog, Dynatrace).
- 5+ years log analysis using Splunk.
- 5+ years working with Nexus Repository.
- 5+ years diagnosing and resolving complex technical issues.
- 5+ years demonstrating advanced expertise in core technical areas and commitment to operational excellence.
- 5+ years experience with ServiceNow and Jira for change management.
- 4+ years Unix/Linux shell scripting and supporting NoSQL databases (e.g., Couchbase).
- 3+ years working with static code analysis tools (Checkmarx, SonarQube).
- 3+ years applying OWASP security principles.
Nice To Haves
- Experience leading projects or technical initiatives.
Responsibilities
- Implement, maintain, and optimize CI/CD pipelines and tooling (GitLab preferred; Bamboo/Jenkins experience valuable).
- Support and enhance platform architecture, including EKS, Docker, and containerized application environments.
- Monitor production and non‑production systems using Datadog, Splunk, and related APM tools; troubleshoot and resolve complex issues.
- Collaborate with product and engineering teams to scale applications and infrastructure while ensuring performance and availability.
- Define and refine SLIs/SLOs to measure service health and drive reliability improvements.
- Build automation and tooling using Groovy, Shell, Python, Terraform, Java, or JavaScript.
- Contribute to SRE best practices and help mature SRE capabilities across the Digital organization.
- Enhance CI/CD pipelines with automated testing, quality gates, and improved observability.
- Provide technical leadership for UI, API, and microservices reliability.
- Participate in an on‑call rotation supporting production systems.
Benefits
- medical, dental, and vision insurance with an employer contribution
- flexible spending or health savings account
- life and AD&D insurance
- short- and long-term disability coverage
- paid time off
- employee assistance
- participation in a 401k program with company match
- additional voluntary or legally-required benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
