Site Reliability Engineer - Remote

UnitedHealth Group•Eden Prairie, MN

20h•$72,800 - $130,000•Remote

About The Position

The Site Reliability Engineer will architect, develop, and maintain Optum Serve’s cloud environment in both the commercial and government AWS cloud. The role will work closely with software engineers, architects, and DevOps engineers to architect and maintain a secure, resilient and high performance cloud infrastructure. To support this mission, OSIT has initiated a multi year modernization program aimed at updating and enhancing enterprise technology systems in accordance with modern design standards. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

3+ years of experience working within a cloud engineer/SRE role
Proven solid knowledge of AWS services (ex. VPC, EC2, S3, ECS, Cloudformation, Lambda, EKS, RDS, ELB, Route53, RedShift)
Proven expert knowledge and hands on production experience in Kubernetes (EKS or AKS) cluster setup and management required.
Experience with infrastructure as code (IaC) tools like Terraform
Experience with Kubernetes deployment tools like Helm, ArgoCD, Flux
Demonstrated solid awareness of networking and internet protocols
Proven understanding of identity and access management (IAM)
Experience supporting infrastructure in production cloud environments
Proven knowledge of Encryption (KMS), Public Key Infrastructure (PKI), understanding of OWASP
Experience working with RESTful services
Experience supporting environments adhering compliance standards like FedRAMP and NIST (800-171|53)
Experience with monitoring tools (CloudWatch, VPC Flow Logs, Splunk, Dynatrace, Graphana, Prometheus)
Demonstrated familiarity with IDEs and Source Control tools like Azure DevOps, Github or Gitlab.
Ability to participate in 24/7 on-call rotation
United States Citizenship
If you are offered this position, you will be required to provide extensive personal information to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance as a condition of your employment

Nice To Haves

Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Math, Physics
Master’s Degree with coursework focused on advanced algorithms, mathematics in computing, data structures or related field
Expert knowledge of deploying Production grade applications in AWS
Demonstrated passion about infrastructure automation
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

Build, maintain, and operate IaaS and PaaS infrastructure in AWS commercial and government clouds
Work closely with dev teams to identify and measure SLOs, SLAs and SLIs
Act a solid contributor to development of platform services including architecture, provisioning, configuration, deployment, and support
Perform integrations with central logging, metrics dashboards, instrumentation, incident monitoring and management
Build/integrate/administer systems and tools that enable engineering teams to observe their applications in production with autonomy (Dashboards, APMs)
Support software and/or cloud-infrastructure in an on-call rotation basis
Assist with identification and remediation of technical problems at the root cause by continuously implementing automation, self-healing, and real-time monitoring to production systems
Maintain and improve operational tooling, frameworks
Build frameworks that test the performance and resiliency of our platform services/tools
Automate alerts for metrics on performance, cost, vulnerabilities, risk, compliance violations
Improve processes and champion automation of any manual items around support.