Digital Service Manager

Wallace Graphics Inc•Duluth, GA

About The Position

Wallace Graphics is a growing commercial print company seeking a Digital Service Manager to oversee operations before printing. The company offers a wide range of services including commercial print, direct mail, wide format print, digital storefronts, branded apparel, and merchandising. They utilize the latest technology and equipment to provide full-service solutions. Wallace Graphics fosters a team-oriented environment with a focus on strong values, lasting relationships, and employee development through training and rewards.

Requirements

  • Demonstrated track record automating production work (scripting, workflow automation, templating, imposition, preflight rules).
  • Hands-on prepress experience: preflight, color management, imposition, proofing.
  • Real experience with variable data and composition: building, testing, and proofing data-driven jobs.
  • Leadership experience or clear readiness for it.
  • Ability to work across departments.
  • An associate's or bachelor's degree and 5+ years in prepress, premedia, or data/composition in a commercial print environment, including lead or supervisory experience, or an equivalent combination of education and experience.

Nice To Haves

  • Experience with Prinect, BCC Architect, and VPS-based workflows.

Responsibilities

  • Own file preparation and preflight, variable data processing, and document composition end to end.
  • Automate production work through scripting, workflow automation, templating, or imposition and preflight rules.
  • Build the case for automation, implement solutions, and train the team on their usage.
  • Set standards, train technicians, and hold a cross-functional group to a schedule.
  • Collaborate with departments such as scheduling, mailing, client services, and systems development to achieve automation goals.

Benefits

  • Health, dental and vision insurance
  • Health savings account access
  • Group life insurance
  • 401k retirement plan plus employer match
  • Paid time off and paid holidays
  • Recognition rewards and bonuses
  • Regular team building events
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