Digital Sales Specialist - Central Lab
About The Position
The Digital Sales Specialist joins Roche’s Digital Solutions sales organization and sells the Roche navify digital portfolio to integrated health networks, hospitals, and reference laboratories. This field-based role calls for consultative sales expertise and knowledge of laboratory workflows, IT infrastructure, data flow, informatics, laboratory medicine and operations, digital applications, and Laboratory Information Systems (LIS). The specialist consults with clinical laboratory stakeholders on customized digital solutions and recommends strategic improvements to digital processes. The role engages early in the sales cycle to understand customer needs, deliver customized demonstrations, and design digital solutions in partnership with Roche teams and customer stakeholders. The position covers Indiana, Kentucky, and Missouri; candidates must live within 50 miles of the territory. Travel is estimated at 75% or more. The position is eligible for incentive compensation. Relocation benefits are not available.
Requirements
- Bachelor’s degree in a related field, such as Information Technology, Medical Technology, or Life Sciences, or equivalent experience.
- At least 5 years of relevant or equivalent experience, such as healthcare digital solutions sales or laboratory diagnostics sales.
- Autonomy and organizational skills, with effective communication, negotiation, and problem-solving abilities.
- Familiarity with digital solutions, laboratory middleware, and hospital LIS systems.
- Experience presenting technical information to large internal and external audiences.
- Must live within 50 miles of the Indiana, Kentucky, or Missouri territory.
- Ability to travel an estimated 75% or more.
Nice To Haves
- Experience in the chemistry, immunoassay, or molecular laboratory space.
- At least 3 years of experience in a clinical central laboratory as a Medical Laboratory Scientist or Medical Technologist.
- At least 2 years of experience working in or in close partnership with a clinical laboratory LIS department.
- Current or previous experience working for a clinical IVD vendor.
- High proficiency in communicating and presenting clear verbal and written technical information to internal and external audiences, with the ability to influence without authority.
Responsibilities
- Generate new customer demand across the Core Lab and Molecular navify portfolio, including middleware, connectivity, informatics, and applications.
- Lead strategic digital discussions with customer buying influences, from technical end users to executive decision makers.
- Collaborate with sales, implementation, and other internal stakeholders to develop and align total-solution sales strategies and meet or exceed sales targets.
- Analyze laboratory processes, develop solution proposals and presentations, and recommend solutions in coordination with internal stakeholders.
- Deliver software demonstrations and tailored technical presentations to internal and external audiences.
- Translate customer needs into internal actions while balancing business priorities and goals.
- Qualify leads and use workflow analyses and impact studies to differentiate solutions and demonstrate value.
- Provide in-depth technical expertise on assigned product lines.
- Share information and best practices across internal teams and stay informed about industry and customer trends that affect the business.
- Follow a standardized, evidence-based end-to-end approach to differentiate and demonstrate the value of the solution portfolio inside and outside the laboratory.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
