Digital Publishing & Community Coordinator

Kent•Glasgow, IL

About The Position

Kent is recruiting a Digital Publishing & Community Coordinator on a part-time basis working Wednesday to Friday or Thursday and Friday within Kent’s global corporate communications team. This role sits at the heart of a busy, high-performing global communications function and plays a critical part in ensuring the smooth delivery of both internal and external communications activity. You will support the team across a range of core channels, including our internal intranet, Frank, our external social media platforms, and our company website. You will help ensure that content is accurate, consistent, well-presented and delivered on time, while also supporting reporting, audits and day-to-day coordination. This is a role for someone who enjoys organisation, takes pride in detail, and wants to build a strong foundation in corporate communications. You will work closely with experienced specialists across internal communications, external communications and digital, gaining exposure to a wide range of activities and opportunities to develop your skills over time.

Requirements

Strong attention to detail, particularly in proofreading and content accuracy
Good written communication skills, with the ability to present information clearly and consistently
Strong organisational skills and the ability to manage multiple tasks at once
A proactive and reliable approach to supporting a busy team
Confidence working with digital tools and platforms
A collaborative mindset and willingness to learn from others

Nice To Haves

Experience in a communications, marketing or administrative role
Familiarity with intranet platforms, websites or content management systems
Experience using social media in a professional or organisational context
Exposure to analytics or reporting tools

Responsibilities

Develop and format basic internal content to support wider team activity, ensuring clarity and consistency
Proof-read, upload and maintain content across internal channels in line with brand and tone of voice
Coordinate and support global internal virtual meetings and townhalls, including scheduling, preparation of materials, managing logistics, and assisting with live delivery
Support the upkeep and day-to-day management of the internal intranet, Frank, ensuring content is accurate, up to date and aligned with business priorities
Assist with internal communications audits, reviewing content and identifying gaps or opportunities for improvement
Support the preparation of internal communications reports, including gathering data and helping track performance
Proofread and publish content across external social media channels, ensuring accuracy and alignment with brand guidelines
Manage and engage with Kent’s online community in line with established community management guidelines
Support the scheduling and coordination of social media activity
Publish new content and edit existing content on the company website using content management systems
Help ensure website content remains current, consistent and aligned with business messaging
Support the day-to-day coordination of communications activity across the global team including dairy and scheduling, travel and logistics, document management and vendor co-ordination
Assist with tracking deliverables, deadlines and outputs across campaigns and projects
Support reporting and analytics by gathering data from digital channels and platforms
Help maintain shared content libraries, templates and documentation
Provide general content formatting and administrative support to the communications team
Manage team in boxes and requests triage
Perform other ad-hoc tasks as needed or directed by the supervisor or management.