On-Call Digital Project Manager

ICF•Reston, VA
•$89,649 - $152,404•Remote

About The Position

This individual-contributor, on-call role supports planning and execution for two cross-functional delivery teams modernizing state and federal digital services and public-facing websites. The Digital Project Manager works with clients and team members to prioritize roadmap deliverables, coordinate releases, track dependencies, and keep work aligned with timelines and outcomes. The role partners with a broad range of stakeholders and decision makers to maintain clarity, momentum, and transparency throughout delivery. The position also strengthens team operations by refining intake and prioritization, improving Agile ceremonies and ways of working, clarifying roles and decision paths, and establishing repeatable processes for quality, accessibility, and continuous improvement. The role may involve zero to 30 hours of work per week, depending on workload.

Requirements

  • Bachelor’s degree in a related field.
  • At least 5 years of project management experience leading digital development efforts.
  • Ability to obtain a Public Trust Clearance.
  • Must be a U.S. citizen, as required by the federal government client.

Nice To Haves

  • PMP certification.
  • Understanding of human-centered design principles and how to integrate design.
  • Demonstrated experience with the software development cycle and cross-disciplinary teams, including UX and engineering.
  • Ability to provide technical strategic guidance to the customer and project team.
  • Experience launching digital solutions, including ongoing analysis and continuous product improvements.
  • Experience managing budgets and resource allocation.
  • Working knowledge of the technical software development process and Agile delivery methods, including Agile Scrum and/or Kanban.
  • Proficiency with JIRA and Confluence.
  • Excellent problem-solving and consensus-building skills, and a collaborative team-player approach.
  • Experience working with state and federal government.
  • Experience working with Drupal or other open-source applications.

Responsibilities

  • Lead cross-disciplinary teams and work effectively in a matrixed environment.
  • Communicate with clients to understand and define current needs and priorities.
  • Establish and maintain schedules, product roadmaps, and release plans based on customer and stakeholder needs.
  • Manage budgets, prepare cost estimates, and track resources using financial management tools.
  • Continuously assess and mitigate risks, and work with management to identify and remove resource, feasibility, and technical barriers.
  • Build partnerships with internal and external partners to maintain a positive, results-oriented work environment.
  • Foster creativity, collaboration, innovation, and excellence, and continually elevate the quality of the organization’s work.
  • Independently manage projects, identify and manage risks, and work toward project goals and milestones.
  • Refine intake and prioritization, improve Agile ceremonies and ways of working, clarify roles and decision paths, and establish repeatable processes for quality, accessibility, and continuous improvement.
  • Coordinate delivery for two cross-functional teams, including prioritizing roadmap work, coordinating releases, tracking dependencies, and maintaining alignment with timelines and outcomes.
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