Crisis Counselor, Project Impact- On Call

LSSI • Chicago, IL

4d

About The Position

The Crisis Counselor, Project Impact, conducts clinical assessments and coordinates appropriate interventions and discharge plans, prioritizing patient safety and well-being. The role serves patients and families with compassion, maintains familiarity with local resources, and works in a multidisciplinary setting to support continuity of care and communication among supervisors, staff, collateral contacts, agencies, and other involved teams.

The counselor follows clinical and ethical standards, protects privacy, and completes accurate, timely documentation in the Electronic Health Record system. They are expected to act professionally and with integrity, treating clients, families, colleagues, and partner organizations with dignity, respect, honesty, and fairness. This is an on-call position. The listed hourly salary is $24–$25.

Requirements

• Bachelor’s degree in a mental or behavioral health-related field.
• At least one year of experience in the mental health or behavioral health field.
• Experience providing and coordinating a wide scope of services, with emphasis on continuity of care.
• Background check clearance.
• Successful completion of IM-CATS training and credentialing exam.
• Demonstrated understanding of HIPAA/privacy and documentation standards.
• Clear, comprehensible verbal and written communication skills.
• Organization, presentation, and computer skills, including experience with Microsoft Office (Outlook, Teams, Word, Excel, and PowerPoint) and related software.

Nice To Haves

• Master’s degree in a mental or behavioral health-related field.
• Licensure in a mental or behavioral health field (LSW/LCSW, LPC/LCPC, or CADC).
• Experience working in an emergency department setting.
• Experience working with Medicaid/Medicare and other insurance.
• Familiarity and experience with Electronic Health Record systems.

Responsibilities

• Conduct comprehensive clinical assessments to determine appropriate interventions and discharge plans, prioritizing patient safety and well-being.
• Maintain familiarity with local resources to serve patients’ diverse needs.
• Comply with privacy standards and clinical guidelines, and maintain accurate documentation.
• Adhere to ethical standards of practice and treatment.
• Complete Electronic Health Record documentation accurately and in a timely manner.
• Communicate effectively in a multidisciplinary setting with supervisors, staff, collateral contacts, agencies, and other involved teams.
• Provide comprehensive, compassionate care to patients and families.
• Demonstrate professional conduct and integrity, treating clients, families, coworkers, and collaborative organizations or individuals with dignity, respect, honesty, and fairness.

Benefits

• On-demand flexible access to earned wages through the Dayforce Wallet app.
• Competitive salary based on relevant education, experience, and licensure.
• Opportunity for advancement.
• Comprehensive benefits package for full-time employees, including healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, a 403(b) plan, Employee Assistance Program, and flexible hours.
• Paid training.

What This Job Offers

• Career Level: Mid Level