Digital Product Owner III

Cook Systems • San Antonio, TX

1d

About The Position

Cook Systems is seeking a Digital Product Owner to manage the end-to-end product lifecycle of technology platforms supporting Communications & Public Affairs (CPA). The role focuses on executing an established roadmap, delivering operational excellence, and maintaining alignment across CPA’s pillars. The position works closely with business stakeholders and technical delivery teams to turn business needs into technical solutions, prioritize investments, and deliver products that meet customer needs and business strategy. It also leads Agile/Scrum execution and ensures adherence to USAA risk, compliance, and accessibility standards.

Cook Systems is a veteran-owned IT consulting company that has partnered with organizations for more than 30 years. Its work spans technology consulting, talent development, and AI-enabled solutions. Eligible employees can access the described benefits package beginning the first of the month following their hire date; 401(k) eligibility begins after six months.

Requirements

• At least 8 years of digital product management experience, including at least 3 years in a lead or senior capacity.
• Experience in a regulated industry, such as financial services, insurance, or healthcare.
• Proven track record of Agile/Scrum execution and delivery of complex technology products.
• Bachelor’s degree or equivalent experience.
• Excellent communication and stakeholder management skills.

Responsibilities

• Manage and execute the product lifecycle for CPA technology platforms, from sprint through launch.
• Translate business needs into effective technical solutions as a business requirements expert.
• Prioritize investment and delivery according to customer needs, business strategy, and value.
• Engage business stakeholders and technical delivery teams to build and deliver solutions.
• Lead Agile/Scrum execution, including writing epics and user stories, managing backlogs, and facilitating sprints.
• Coordinate cross-functional communication and manage stakeholder relationships across CPA’s five pillars.
• Define and track product metrics to support data-driven decision-making and demonstrate progress.
• Manage program management technology tools, including Jira, Clarity, and analytics dashboards.
• Ensure compliance with USAA’s risk, compliance, and accessibility standards.

Benefits

• Medical coverage through Blue Cross Blue Shield, with two plan options.
• Dental and vision coverage.
• Life, critical illness, and accident insurance through Unum.
• Flexible Spending Account and Dependent Care FSA options through Navia.
• Health Gap Insurance through Sun Life.
• 401(k) retirement plan through The Standard, with eligibility after six months.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior