Digital Product Owner III

Cook Systems•San Antonio, TX

About The Position

Cook Systems is seeking a Lead Digital Product Manager to join Communications & Public Affairs (CPA). The role manages the end-to-end lifecycle of technology platforms that support CPA, driving delivery against an established roadmap and promoting operational excellence and alignment across CPA's pillars. The position works closely with business stakeholders and technical delivery teams to translate business needs into solutions, prioritize work, and deliver products. It also leads Agile/Scrum execution, coordinates stakeholder communication, tracks product metrics, and ensures compliance with applicable risk, compliance, and accessibility standards.

Requirements

  • At least 8 years of digital product management experience, including at least 3 years in a lead or senior capacity.
  • Experience in a regulated industry, such as financial services, insurance, or healthcare.
  • Proven track record of Agile/Scrum execution and delivery of complex technology products.
  • Bachelor's degree or equivalent experience.
  • Excellent communication and stakeholder management skills.

Responsibilities

  • Manage and execute the product lifecycle for CPA technology platforms, from sprint through launch.
  • Translate business needs into effective technical solutions.
  • Prioritize investment and delivery based on customer needs, business strategy, and value.
  • Engage business stakeholders and technical delivery teams to build and deliver solutions.
  • Lead Agile/Scrum execution, including writing epics and user stories, managing backlogs, and facilitating sprints.
  • Coordinate cross-functional communication and manage stakeholder relationships across CPA's five pillars.
  • Define and track product metrics to support data-driven decision-making and demonstrate progress.
  • Manage program management technology tools such as Jira, Clarity, and analytics dashboards.
  • Ensure compliance with USAA's risk, compliance, and accessibility standards.

Benefits

  • Medical coverage through Blue Cross Blue Shield, with two plan options.
  • Dental and vision coverage.
  • Life, critical illness, and accident insurance through Unum.
  • Flexible Spending Account and Dependent Care FSA options through Navia.
  • Health Gap Insurance through Sun Life.
  • 401(k) retirement plan through The Standard, with eligibility after six months.
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