Digital Product Manager, Advisor Experience

Vanguard•Malvern, PA

1d•Hybrid

About The Position

The Digital Product Manager, Advisor Experience sets digital product strategy for Vanguard’s advisor platform and translates its vision into clear priorities, roadmaps, and measurable outcomes. The role leads a portfolio of digital products and capabilities, directs investment toward important advisor and business problems, and manages dependencies and trade-offs across a connected product ecosystem. The position is accountable for delivery from discovery through development, launch, adoption, measurement, and continuous improvement. It balances strategic direction with dependable day-to-day operating discipline, including clear accountability, transparent progress, and reliable delivery. The role builds an outcome-oriented product culture, emphasizing advisor, client, and business value rather than output alone. The Digital Product Manager champions advisor-centered discovery by developing a deep understanding of advisor workflows, needs, and friction points, and by applying research, market insight, data, and experimentation to validate problems and solutions. The role leads prioritization and investment decisions, accounting for customer value, business viability, technical feasibility, strategic alignment, risk, expected value, and delivery capacity. The role develops and leads Product Managers through coaching in strategy, discovery, prioritization, execution, stakeholder influence, and outcome measurement. It also works closely with business, engineering, design, data, risk, operations, and other partners to align teams, resolve competing priorities, and accelerate decisions. The position communicates strategy, trade-offs, performance, delivery health, and investment needs to senior stakeholders, and manages operational, financial, technology, and execution risks so products are resilient, supportable, and appropriately controlled. Vanguard uses a hybrid working model for the majority of its crew members, combining flexibility with in-person learning, collaboration, and connection. Vanguard is not offering visa sponsorship for this position.

Requirements

Understanding of the RIA and Broker Dealer marketplace, including the advisor persona and the day-to-day user journeys advisors depend on.
Demonstrated record of leading digital products from strategy through launch, adoption, and measurable value realization.
Experience creating and communicating product vision and establishing the operating discipline needed for dependable execution.
Strong people leadership, including the ability to attract, coach, challenge, and empower Product Managers and cross-functional teams.
Excellent judgment in prioritization and trade-off decisions across customer value, business impact, feasibility, risk, and delivery capacity.
Executive presence and influence, with the ability to align senior stakeholders and turn ambiguity into focused action.
Ability to work in a high-performing, team-based environment characterized by candid collaboration, shared accountability, and continuous improvement.

Responsibilities

Set digital product strategy and translate the advisor platform vision into product priorities, roadmaps, and measurable outcomes.
Drive high-value opportunities from discovery through development, launch, adoption, measurement, and continuous improvement.
Provide strategic direction for the product portfolio while maintaining operating rhythms, accountability, transparent progress, and reliable delivery.
Lead a portfolio of digital products and capabilities, managing investment, dependencies, and trade-offs across the product ecosystem.
Define meaningful objectives and measures of success and hold teams accountable for advisor, client, and business value.
Lead advisor-centered discovery using research, market insight, data, and experimentation to validate problems and solutions.
Make prioritization and investment decisions that balance advisor desirability, business viability, technical feasibility, strategic alignment, risk, and expected value.
Coach and develop Product Managers in product strategy, discovery, prioritization, execution, stakeholder influence, and outcome measurement.
Partner with business, engineering, design, data, risk, operations, and other stakeholders to align teams and resolve competing priorities.
Communicate product strategy, trade-offs, performance, delivery health, and investment needs to senior stakeholders.
Identify and mitigate operational, financial, technology, and execution risks, ensuring products are resilient, supportable, and appropriately controlled.