Digital Product Manager
About The Position
Seeking an experienced Digital Product Manager to support the evolution of a banker and operations platform powering critical components of the online banking experience. The role bridges business stakeholders, operations teams, and technology partners, driving product strategy, roadmap execution, and Agile delivery. The manager will partner with operations and technology teams to translate business needs into scalable technology solutions that improve operational efficiency and the colleague experience. The position supports internal banker and operations platforms, platform modernization, and integration across digital banking technologies. It is a contract-to-hire role, fully onsite in Charlotte, North Carolina, with Charlotte or Raleigh listed as possible locations. The anticipated hourly pay range is $65.00–$75.00, subject to qualifications, experience, location, and other job-related factors.
Requirements
- At least 5 years of Product Management, Digital Product Management, or Product Owner experience.
- Banking, financial services, or banking operations experience.
- Demonstrated experience managing technology products that support internal users and operational workflows.
- Strong Agile/Scrum experience, including backlog management and user story development.
- Ability to engage in detailed technical discussions with software engineers, architects, and technology teams.
- Experience gathering and translating business requirements into product features and capabilities.
- Strong communication, stakeholder management, and prioritization skills.
- Experience working in Omnichannel Release Management processes.
- Hands-on experience with Jira, Confluence, and Agile delivery methodologies.
- Bachelor’s degree in business, computer science, design, or another human-centered field.
Nice To Haves
- MBA or advanced certifications.
- Enthusiasm for joining an organization with many high-priority technology initiatives.
- Ability to work effectively in a fast-paced, collaborative environment.
Responsibilities
- Own and manage the product roadmap for internal banker and operations platforms supporting digital banking capabilities.
- Partner with business stakeholders, operations teams, technology leaders, and developers to define product vision and priorities.
- Gather, document, and prioritize business and technical requirements.
- Translate complex operational and banking processes into user stories, acceptance criteria, and actionable development work.
- Lead Agile ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives.
- Manage and prioritize product backlogs to align with strategic business objectives.
- Facilitate communication between technical teams and business partners to support successful delivery of product enhancements.
- Analyze product performance, user feedback, and operational data to identify opportunities for continuous improvement.
- Drive stakeholder alignment on product priorities, scope, and timelines.
- Support platform modernization initiatives and integration efforts across digital banking technologies.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for the employee and dependents
- Short- and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off or leave, which may include PTO, vacation, or sick leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Senior
