Digital Product Manager Lead Sr

PNC • Pittsburgh, PA

1d • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Digital Product Manager Lead within PNC's Private Bank Digital organization, you will drive discovery and delivery of digital experiences purpose-built for our ultra-high net worth clients and the advisors who serve them. In this role, you'll lead the Hawthorn Family Office digital development team, shaping the product vision, uncovering client and advisor needs, and delivering capabilities across an exclusive suite of digital tools designed for PNC Private Bank’s Family Office segment. This position is based in Pittsburgh, PA. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
• Bachelors
• No Required Certification(s)
• No Required License(s)

Nice To Haves

• Agile Web Development
• Business Requirements Documentation (BRD)
• Data Visualization
• Digital User Experience
• Employee Engagement
• IT Architecture
• JavaScript
• Wireframing

Responsibilities

• Drives digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.
• Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences.
• Prioritizes and decisions recommendations.
• Drives business case development.
• Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity.
• Manages the development, production, roll-out or promotion of digital experiences.
• Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals.
• Partners with Marketing to Develop in product-specific marketing initiatives.
• May participate in client facing activities.
• As part of the first line of defense, supports risk management, compliance, and audit needs.
• Drives business, financial, and customer experience results of new and existing products and effectively recommends modifications in experiences and/or marketing to improve results.
• May coordinate and/or coach Product Managers and Associates.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Senior