Comcast Business Digital Product Management Analyst Co-op

Comcast•Philadelphia, PA

10h•Onsite

About The Position

Comcast’s Drexel Co-op Program offers an exciting opportunity to gain hands-on experience, build lasting connections, and grow professionally in a dynamic and inclusive environment. This paid, 6-month immersive experience places students at the heart of our business, working alongside talented professionals on meaningful projects that contribute to real outcomes. As a trusted member of the team, you’ll gain exposure to the inner workings of a global media and technology company while developing skills that will serve you well in any career path. Your experience will include: Hands-On Learning & Impactful Work: Tackle real business challenges, collaborate across teams, and contribute ideas that drive results from day one. Community, Connection & Giving Back: Build meaningful relationships through social events, peer engagement, and shared experiences. You’ll also have the opportunity to give back through Team UP, Comcast’s volunteer initiative, deepening your connection to both your community and your fellow students. Mentorship & Support: Receive guidance from experienced professionals through our dedicated mentorship program, helping you navigate your co-op and beyond. Professional Development: Participate in a custom onboarding experience, a curated learning series, and networking events designed to help you build new skills, explore career paths, and gain insights from professionals from across the organization. At Comcast, we’re committed to investing in the next generation of innovators and leaders. Our Co-op Program is a transformative experience designed to help you grow, connect, and take the next step in your professional journey. Organization & Team Overview Comcast Business is the commercial services division of Comcast Corporation, focused on delivering connectivity, communications, and technology solutions to organizations of all sizes. It serves small and mid-sized businesses, enterprise customers, and public sector organizations across the United States. At its core, Comcast Business provides high-speed internet, Ethernet, and networking solutions designed for reliability, scalability, and security. Its portfolio also includes voice services, advanced WiFi, cybersecurity, managed network services, cloud connectivity, and software-defined networking (SD-WAN). For larger and more complex organizations, Comcast Business delivers fiber-based services and customized solutions through its national network. Comcast Business differentiates itself through the scale of Comcast’s broadband and fiber infrastructure, nationwide reach, and a managed-services approach that helps customers simplify IT operations and support digital transformation. The brand positions itself as a technology partner that enables businesses to operate more efficiently, stay secure, and grow with confidence in an increasingly connected world. The Digital Customers Solution Organization is responsible for the Digital Experience for the Comcast Business Customers. This team is responsible for the customer journey with our products throughout their time as a customer. Starting with Service Delivery and including using the service, paying their bill, and customer support. We are committed to delivering the best product experience for our customers. Role Description As a Digital Product Management Analyst Co-op on the Comcast Business Digital Customer Solutions team, you will help bridge the gap between product, analytics, strategy, and execution. In this role, you will work closely with product managers, product analytics, and cross-functional partners to ensure data and insights are translated into clear, actionable direction for product teams. Rather than performing deep backend data analysis, you will focus on interpreting existing insights, identifying trends, and helping teams apply those insights to improve product performance and customer experience. You will also support the development of scalable frameworks, tools, and documentation that enable product teams to consistently measure success, track performance, and make informed decisions across both new and existing initiatives. What are some interesting problems the student will work on? You will be supporting the definition, building, and execution on the following: How do we define and consistently measure success across digital product launches and evaluate ongoing performance? How can we better extract, translate, communicate analytics insights into actionable product decisions? What are the most critical customer journeys, and how do we monitor their performance? How do we improve visibility into product performance across multiple tools and teams? How can we scale best practices for using data across a growing product organization? Leveraging AI to enhance the way the team works Use data insights to help build business cases to get future work prioritized. Where can this student make an impact? Help ensure product decisions are informed by data, insights, and measurable outcomes Help contribute to product exploration, discovery and even writing product requirements. Improve how product teams engage with analytics, research, and development partners Contribute to building more structured and scalable product performance frameworks and reporting structures Support stronger launch readiness by ensuring measurement and tracking are in place Enhance team efficiency through better tooling, documentation, and process clarity

Requirements

Currently pursuing a bachelor’s degree from Drexel University, with a cooperative learning track.
Available to work 40 hours per week for 6 months starting September 22, 2026, through March 26, 2027.
Authorized to work in the United States with no current or future sponsorship needs
Available to report in-person to the work location on the job posting
Strong analytical thinking and comfort working with data (interpretation, not heavy modeling)
Ability to translate data and insights into clear, actionable recommendation
Strong communication and storytelling skills
Highly organized with attention to detail
Ability to work across multiple teams and manage competing priorities
Interest in product management, digital experiences, and data-informed decision-making
Familiarity with tools like Excel, Airtable, or similar platforms
Preferred Majors: Business Analytics, Economics, Engineering Management, Information Systems, Data Analytics, Product Management/Technology/Related disciplines
0-2 Years Relevant Work Experience

Responsibilities

Partner with product analytics to interpret product dashboards, metrics, and performance data, and translate into team, leadership, and executive reports
Translate insights into clear recommendations and communicate them to product teams for roadmap planning and strategy
Support the definition and tracking of key product performance indicators (KPIs)
Information discovery, product journey mapping and some requirement writing
Assist in building frameworks for measuring and tracking product success across launches and initiatives
Create and maintain documentation, templates, and guides to scale best practices as they evolve
Help manage and maintain product strategy data within tools such as Airtable and other tracking systems
Support cross-functional coordination across product, analytics, UX, and development teams
Contribute to improving how product teams plan for and monitor performance post-launch
Other duties and responsibilities as assigned.