Digital Product Implementation Manager

CVS Health•Work At Home-Minnesota, MN

1d•$92,700 - $185,400•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Serves as a Technical Digital Product Implementation Manager for Aetna Health Customizations supporting plan sponsors and Book of Business products. Candidate will lead and oversee the deployment and integration of advanced digital technologies, including SSO, API, and content management systems. Role requires autonomously driving successful implementation while managing multiple deliveries and collaborating with several business partners. This position requires strong communication, project management, and technical skills combined with healthcare industry knowledge to implement digital enhancements that improve the member experience, create operational efficiency, and ensure compliance with industry regulations.

Requirements

Bachelor's degree
5+ years of experience in the healthcare industry
5+ years of experience managing projects from discovery, through implementation, to delivery and support.
5+ years of experience in technical delivery

Nice To Haves

Ability to work collaboratively in a fast-paced, dynamic environment.
Strong critical thinker who makes balanced, insightful decisions using solutions-based thinking in problem-solving, asking probing questions, and looking for underlying issues.
Excellent leadership, communication, and problem-solving skills.
Demonstrated relationship management skills; capacity to quickly build and maintain credible relationships at varying levels of the organization.
Experience in agile product development.
Strong negotiation, organizational, management, analytical, and people skills.

Responsibilities

Independently lead the end-to-end implementation of digital technology solutions, including SSO and API integrations, in conjunction with internal and external partners.
Own all portions of project delivery, including; requirement gathering, project documentation, facilitation and collaboration efforts with all impacted parties, testing, release, and support.
Collaborate with business stakeholders to understand their needs, define project scope, and ensure alignment with organizational goals.
Communicate project progress, risks, and/or blockers, to progress project and show transparency in approach.
Provide technical guidance and expertise throughout the implementation process, troubleshoot issues, and ensure systems are integrated effectively and securely.