Digital Product Designer - UX
About The Position
The UX Designer is a core role in Mayo Clinic’s Experience Design unit, creating and sequencing interactions people have with software and applications. Using insights from the human-centered design process, the designer responds to the needs of patients and physicians with experiences that are easy, clear, useful, and pleasing. The role partners with Product and Engineering to shape products that advocate for user needs, meet business requirements, and provide a seamless experience throughout discovery and development. It designs for browsers, responsive websites, native apps, smart watches, kiosks, connected health-monitoring devices, and other consumer and health interfaces. The designer creates storyboards, wireframes, interface modules and pages, prototypes, and design specifications; evaluates work using project and enterprise metrics; and designs to the WCAG 2.0 AA accessibility standard. The role also contributes to Mayo Clinic’s Digital Design Language, facilitates design workshops, synthesizes ideas into design proposals, and oversees vendors assisting with Experience Design work.
Requirements
- High school diploma or GED.
- 5–7 years of design experience with demonstrated impact.
- Understanding of the Human-Centered Design (HCD) process.
- Working knowledge of current User Experience methods.
- Excellent visual communication skills and the ability to clarify complex problems.
- Excellent interpersonal and communication skills, including confident presentation skills.
- Ability to design on behalf of people with serious and complex medical conditions.
- Understanding of the working methods of Experience Design colleagues, such as researchers and engineers.
- Ability to communicate clearly to project or executive teams.
- Demonstrated use of an iterative design cycle to refine products.
- Demonstrated knowledge of design tools and platforms such as Adobe CS, Sketch, Figma, Mural, and InVision.
- Experience working in Scrum Agile methodology to define user stories as part of sprint planning.
Responsibilities
- Analyze research findings and recommendations to plan and deliver use cases, user journeys, user flow diagrams, navigation structures, and information architecture.
- Partner with Product and Engineering to shape products that meet user needs and business requirements and provide a seamless user experience through discovery and development.
- Design experiences for browsers, responsive web, native apps, smart watches, kiosks, web-connected health-monitoring devices, and other consumer and health interfaces and systems.
- Create and deliver storyboards, wireframes, interface modules and pages, prototypes, and design specifications.
- Evaluate designs using project-specific and enterprise-standard metrics.
- Design to meet the WCAG 2.0 AA accessibility standard.
- Collaborate with Experience Design colleagues to maintain, grow, implement, and refine Mayo Clinic’s Digital Design Language.
- Facilitate design workshops and synthesize divergent ideas into a cohesive design proposal.
- Provide oversight of vendors assisting with Experience Design work.
Benefits
- Multiple medical plan options.
- Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
- Vision plan with a national network.
- HSA and FSAs for eligible expenses.
- Competitive retirement package.
- Competitive compensation and comprehensive benefit plans.
- Continuing education and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
