Digital UX Designer

Qualtrics • Dallas, TX

11h • Hybrid

About The Position

Qualtrics is seeking a Senior Digital UX Designer for its Web & Digital Experience team, which leads the strategy, design, and development of Qualtrics.com. The role translates UX strategy and component systems into polished, conversion-optimized designs that balance user needs, brand expression, technical feasibility, and business goals. The designer will create user-centered flows and high-fidelity designs for a large-scale, multilingual digital presence, and contribute to a pivotal effort to shape the future of Qualtrics.com.

Success in the role requires strong UX judgment, fluency with design systems, clear communication of design rationale, and the ability to independently scope, design, test, and iterate solutions. The designer collaborates across digital marketing and product development partners, including SEO, content, localization, and engineering, and communicates with stakeholders at all levels, including executives. The work is expected to support responsive design, accessibility, internationalization, and conversion optimization.

The position offers the opportunity to shape the digital presence of a category-defining company, contribute to high-stakes launches, experiment with new approaches and AI integration, and pursue growth through individual-contributor expertise, leading agency resources, or management. Qualtrics uses a hybrid work model: employees work in the office three days a week—Mondays, Thursdays, and one day selected by their organizational leader—and work from a location of their choice for the rest of the week.

Requirements

• 5–7+ years of experience, with a focus on B2B web UX design.
• Ability to demonstrate user-centered strategic thinking that drives conversion, not just visual polish.
• Expertise in Figma or a similar tool.
• Comprehension of web technology fundamentals, including HTML, CSS, and JavaScript.
• Experience working with modern CMS platforms.
• Strong design systems experience, including working within component libraries and developing system documentation and governance.
• Accessibility expertise and practical experience designing for diverse needs.
• Basic familiarity with key web statistics and major marketing metrics.
• Experience collaborating across digital marketing teams.
• Experience presenting to executives and navigating complex stakeholder environments.
• Understanding of responsive design, analytics platforms, and user behavior tools.
• Experience with user research methodologies, CRO principles, and AI integration.

Nice To Haves

• Global, multi-language website design experience.
• Information architecture or content strategy knowledge.
• Understanding of motion design and micro-interactions.
• Experience building pages or working directly inside CMS tools.

Responsibilities

• Design high-fidelity mockups for new and updated pages, translating UX strategy into brand-forward designs that drive conversion.
• Own user-flow optimization and create wireframes and prototypes to test concepts.
• Collaborate on design systems, color implementation, and component application.
• Partner with CRO specialists on A/B test design and iteration using data insights.
• Work cross-functionally with SEO, content, localization, and engineering teams.
• Make accessibility a core design principle.
• Conduct usability testing and maintain mobile responsiveness across breakpoints.
• Manage user experience programs to identify gaps and opportunities and validate design decisions based on real user needs and behaviors.
• Communicate design rationale clearly to stakeholders at all levels, including executives.
• Independently scope, design, test, and iterate solutions.

Benefits

• US employees receive an annual $1,800 experience bonus.
• Daily lunch in the office.
• $300 wellness benefit each quarter, usable for items or services such as gym memberships, therapy, massages, or hiking gear.
• Employee communities including MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women's Leadership Development.
• Hybrid work model with three in-office days per week and flexibility to work from a location of choice for the rest of the week.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed