Digital Optimization SME - AFCENT

VTG•Sumter, SC

10h•Hybrid

About The Position

VTG/APG is seeking a Digital Optimization Subject Matter Expert (SME) to support AFCENT’s Digital Transformation team during a critical phase of enterprise modernization. In this role, you will serve as a trusted advisor and integrator—bridging mission needs, business processes, and technical delivery within a custom Agile framework.

Requirements

U.S. Citizenship required
Active DoD Secret clearance required
Master’s degree with 12+ years of relevant experience, or Bachelor’s degree with 15+ years of relevant experience
Demonstrated experience supporting enterprise-level business or digital transformation initiatives
Extensive experience in enterprise analysis, requirements analysis, and solution assessment/validation
Strong understanding of business analysis principles and Agile/Scrum methodologies
Proven ability to analyze and optimize business processes across organizations
Proficiency with Microsoft 365 and strong skills in Word, Excel, PowerPoint, and Visio
Experience using cloud-based and Agile tools such as Jira, Confluence, GitLab, and Azure DevOps
Experience with no/low-code platforms (Power Apps, Power Automate, Nintex, or similar)
Excellent written and verbal communication skills
Ability to explain technical information to non-technical audiences
Ability to be on-site at Shaw Air Force Base one week per month (5 duty days)

Nice To Haves

Hands-on experience operating in Agile frameworks such as Scrum and Kanban
Experience developing: As-Is and To-Be business use cases, Business process flow diagrams, Value stream maps
Prior experience supporting DoD or federal enterprise IT modernization efforts

Responsibilities

Elicit, analyze, and document business requirements, processes, and operational workflows
Analyze and adapt enterprise business processes for implementation across diverse technical organizations
Collaborate with internal teams and external stakeholders to translate mission needs into actionable requirements
Support solution design, assessment, validation, and delivery activities
Define and document acceptance criteria to support Agile development and testing
Author programmatic documentation, operating instructions, and business success stories
Perform technical writing and documentation support activities
Translate complex technical concepts into clear, non-technical language for leadership and stakeholders
Develop and maintain trusted partnerships with government and contractor stakeholders
Identify, prioritize, and execute tasks while meeting commitments in complex, fast-paced environments