Digital Ops, Associate Tester

Thermo Fisher Scientific • Morrisville, NC

1d • Remote

About The Position

At Thermo Fisher’s PPD clinical research business, the Digital Operations group uses digital innovation, data science, AI, analytics, automation, and digital platforms to support clinical research and improve global health outcomes. The Digital Operations Associate Tester helps deliver reliable, high-quality digital solutions supporting business operations. The role performs a variety of testing methodologies for decentralized platforms and applications, working collaboratively in an environment that values learning, innovation, and quality.

The position reviews technical requirements and analyzes testing approaches and project content; participates in design meetings to understand technology requirements and prepare testing solutions; and leads test planning, documentation, execution, error reporting, analysis, and verification. The tester collaborates with Digital and business test groups on quality and acceptance testing, conducts regression testing as required by control guidelines, supports existing business applications and end-user training and documentation, and follows software development life-cycle methodology and internal Change Management controls.

This is a remote US role with a standard Monday–Friday schedule and an office environmental classification. As-needed travel may be required (0–20%). Applicants must be legally authorized to work in the United States without sponsorship and pass a comprehensive background check, including drug screening. Relocation assistance is not provided.

Requirements

• Advanced degree with no prior experience, or a bachelor’s degree plus 2 years of software development experience and demonstrated success delivering complex solutions; an equivalent combination of appropriate education, training, and directly related experience may be considered.
• Previous technology testing experience providing knowledge, skills, and abilities comparable to 2–5 years.
• Experience with system testing and writing test documentation, including test scripts.
• Experience working with IT developers on system enhancements and new functionalities.
• Ability to communicate, receive, and understand information and ideas with diverse groups in a comprehensible and reasonable manner.
• Ability to work upright and stationary during typical working hours.
• Ability to use and learn standard office equipment and technology proficiently.
• Ability to work successfully under pressure while prioritizing and handling multiple projects or activities.
• Must be legally authorized to work in the United States without sponsorship.
• Must pass a comprehensive background check, including drug screening.

Nice To Haves

• Clinical trial experience is highly preferred.
• Working knowledge of JIRA, SDLC, and AI platforms such as ChatGPT.
• System testing experience with digital technology, including eCOA, is preferred.
• Confident initiative-taker; organized and detail-oriented; strong critical-thinking skills; able to learn new concepts and software quickly; strong written and oral communication; able to work independently and collaboratively to meet hard deadlines; able to organize and present information clearly and concisely.

Responsibilities

• Review technical requirements and analyze testing approaches and project content being deployed.
• Attend design meetings to understand technology requirements and prepare testing solutions.
• Lead test planning, documentation, test execution, error reporting, analysis, and error verification.
• Collaborate with Digital and business test groups to support quality and acceptance testing.
• Conduct regression testing as needed under control guidelines.
• Support existing business applications, end-user training, and documentation.
• Adhere to established software development life-cycle methodology and internal Change Management controls.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level