Digital Operations Manager, YouTube

Google•Los Angeles, CA

1d•$140,000 - $204,000

About The Position

The Digital Operations Manager will lead digital operations for live, linear, and premium subscription content across YouTube TV, Primetime Channels, and related services. The role operates at the intersection of traditional television broadcasting and streaming, partnering across Engineering, Product, Business Development, Finance, broadcast vendors, and other teams to support live events, product and partner launches, and operational scale. The position focuses on real-time reliability, operational process and tooling improvements, and support for priority live events. Individual pay is determined by job-related skills, experience, and relevant education or training. The stated U.S. compensation range is $140,000–$204,000, plus a 15% bonus target, equity, and benefits.

Requirements

Bachelor’s degree in Broadcast Engineering, Computer Science, Media Technology, or a related technical field, or equivalent practical experience.
Eight years of experience in technical operations, broadcast operations, or technical program management.
Five years of experience in the live broadcast, linear TV, or OTT live streaming industry.
Experience in OTT delivery, quality measurement, and troubleshooting.
Experience using data to investigate datasets, establish operational KPIs, and improve tooling and processes.
Ability to work flexible hours to cover live events, including weekends, holidays, and alternate work hours as required.

Nice To Haves

Six years of experience managing global vendor or contractor teams, driving quality programs, SLA/SLO governance, and continuous process improvement.
Ability to lead real-time incident response, escalation management, and Root Cause Analysis in a 24/7 MCR, NOC/TOC, or high-scale OTT live streaming environment.
Technical broadcast and streaming expertise in live video delivery, encoding/transcoding, dynamic ad insertion (SCTE-35/DAI), and stream monitoring tools such as TAG.
Proven operational innovation leadership in highly cross-functional, distributed team environments, partnering with Engineering and Product.
Domain expertise in live station launches, content embargo workflows, task management software, and broadcast video technologies.

Responsibilities

Manage day-to-day YouTube TV, Primetime Channels, and media digital operations, including live monitoring, ticket reviews, and escalation management.
Define, manage, and track operational KPIs and metrics related to volume, performance, and impact, and execute strategic plans to optimize performance.
Ensure operational readiness for live station launches, turn-ups, turn-downs, and migrations across Engineering, partner engagement, and broadcast vendors.
Design scalable operational processes and collaborate with Product and Engineering to prioritize tooling, telemetry, and automation investments.
Partner with global vendor teams to drive quality programs, standardize SOPs and playbooks, and maintain multi-site business continuity plans.
Support “gameday” work on priority YouTube live events, such as Sunday Ticket and the Super Bowl.