Digital Marketing Coordinator

Harvest Hope Food Bank•Columbia, SC

2d•Onsite

About The Position

Embark on a fulfilling journey at Harvest Hope Food Bank, where your talents play a vital role in our mission to end hunger. As the largest hunger-relief organization in South Carolina, serving 20 counties, we annually distribute 30 million pounds of food across the Midlands, Pee Dee, and Upstate regions. Our dynamic nonprofit values innovation, collaboration, and diversity, offering a uniquely rewarding experience for employees dedicated to making a meaningful difference in their communities. Join our dedicated team in building a hunger-free tomorrow through active engagement with nearly 400 partner agencies. Together, we strive to address food insecurity and positively impact lives across the state.

Requirements

Bachelor's degree in marketing, communications, digital media, or a related field.
2+ years of experience in digital marketing, communications, or content creation.
Experience with the following programs: Canva, Google Analytics, Mailchimp, Constant Contact, or related email marketing platforms, Customer Relationship Management Systems, Website Content Management Systems, Project management tools (Planner, Monday, Click Up,
Microsoft Office (Outlook, Excel, PowerPoint, Word)
Ability to analyze data and translate insight into action-oriented recommendations.
Excellent organizational, research, writing, editing, and time management abilities.
Ability to work independently and collaboratively in a fast-paced, mission-driven environment.
Must be willing to engage regularly with volunteers, donors, partners, and clients.
Comfortable with public speaking, media interviews, and occasionally representing Harvest Hope in the community.
Commitment to the mission of ending hunger in South Carolina.
Ability to pass a background check and drug screening.

Nice To Haves

Strong design and photography skills preferred, videography is a plus.

Responsibilities

Manage digital communications across social media, email marketing, online newsletters, and website platforms.
Gather, create, and curate completing content for social media channels and the Harvest Hope website.
Monitor, analyze, and report on engagement metrics using tools such as Google Analytics and Meta Business Manager.
Support and execute multi-channel campaigns that drive awareness, engagement, and fundraising.
Develop and implement a strategic social media plan, including organic content and paid advertising campaigns. Maintain a digital content calendar to ensure consistent, strategic messaging across all platforms.
Manage and grow online communities through regular engagement, direct responses, and proactive monitoring.
Photograph and film events across the Harvest Hope region to support storytelling and donor engagement.
Help manage digital asset libraries (photos, videos, templates, brand materials).
Ensure brand consistency across all digital touchpoints and uphold Harvest Hope's mission and guidelines.
Work closely with the Marketing and Communications Manager, and other department leaders, to create and deliver fundraising, advocacy, and awareness campaigns.
Develop, automate, and optimize email marketing campaigns and donor journeys.
Conduct regular reporting on campaign performance, digital channel health, and audience growth trends.
Collaborate with internal departments and external vendors to produce timely, accurate, and brand-aligned deliverables.
Support crisis communication efforts by providing timely digital updates when needed.
Support events in the community as needed. Some travel is required.
Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
Displays a desire to work with culturally diverse populations using a compassionate, collaborative and respectful approach.
Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.