Digital Marketing Account Manager (HYBRID)

C-4 Analytics•Chicago, IL

2d•Hybrid

About The Position

C-4 Analytics is seeking a high-impact, client-facing Digital Marketing Account Manager to serve as the dedicated advocate and primary point of contact for a portfolio of key clients. This is a proactive, holistic management position where you will translate complex business objectives into winning digital marketing programs. You will master core services and articulate their value, acting as the strategic bridge between client goals and technical execution. You will drive comprehensive strategies and manage campaign tasks across Paid Search, Creative, Content, Local, and Social Media, ensuring precision and synchronization. This role requires a "do-the-work" mentality and a natural ability to build relationships and connect client vision with digital performance.

Requirements

3 plus years of Digital Marketing, Account Management or direct Client-Facing experience
Bachelor's Degree in Business, Marketing, Communications, a related degree or equivalent relevant industry experience
Strong presentation skills – ability to demonstrate value to clients and serve as a trusted digital advisor
Excellent written and verbal communication skills – ability to write professional emails to clients and third parties
Demonstrated time management and project management skills
A positive attitude that resonates throughout your team and the company
Demonstrated familiarity with Google products (Gmail, Docs, Slides, Drive) and Microsoft Office Suite (Excel, Word, PowerPoint) products

Nice To Haves

2-plus years' experience building multi-faceted digital marketing campaigns, including SEO, SEM, PPC, Social and email marketing services
Google Analytics & Ads Certifications
Experience using a project management tool, preferably JIRA
Experience working with or in the automotive industry

Responsibilities

Serve as the primary advocate and day-to-day contact for a portfolio of 12+ "rooftops," proactively managing client satisfaction and performance to ensure maximum retention.
Own the full campaign lifecycle—from initial strategy and pitch to setup and execution—across Paid Search, Social, and Web, while conducting regular platform checks to ensure optimal performance.
Utilize Google Analytics and Google Ads to analyze traffic, pitch optimizations, and deliver comprehensive monthly reports that translate complex data into compelling narratives.
Lead internal teams (Creative, Content, Paid Search) and external vendors to ensure timely implementation of strategies and rigorous task tracking within JIRA.
Lead weekly client update meetings and maintain professional, timely communication to keep stakeholders informed on progress and campaign health.
Ensure all marketing assets meet brand standards, maintain regulatory compliance, and receive formal client approval prior to launch.
Handle additional duties as assigned and travel as necessary to support client needs and business objectives.