Digital Learning & Communications Specialist
About The Position
The Digital Learning & Communications Specialist is a versatile communications professional responsible for supporting the development, management, and dissemination of digital content across learning platforms and communications channels. This role combines learning management system (LMS) administration, content development, social media execution, and accessibility compliance to ensure high-quality, user-friendly, and compliant materials for both internal and external audiences. The ideal candidate is a self-starter with strong technical and creative skills who can manage multiple priorities in a fast-paced, project-driven environment.
Requirements
- Strong written and verbal communication skills
- Excellent organizational and time-management skills
- Ability to manage multiple projects and deadlines simultaneously
- Attention to detail, particularly in accessibility and compliance requirements
- Ability to work independently and collaboratively
- Bachelor’s degree in Communications, Marketing, Instructional Design, Educational Technology, or a related field, required.
- Two (2) – four (4) years of experience with a learning management system (preferably Moodle or similar LMS), required.
- Experience in communications, digital content, or learning support roles, required.
Nice To Haves
- Experience creating and managing digital content and social media preferred.
- Demonstrated experience with Section 508 accessibility or willingness to learn preferred.
- Familiarity with Canva or similar design tools, preferred.
- Knowledge of accessibility standards (e.g., WCAG 2.1) and remediation techniques preferred.
- Experience working in a healthcare, nonprofit, or government contracting environment preferred.
Responsibilities
- Manage and maintain the organization’s Moodle LMS, including course setup, content uploads, and system organization and administration
- Build and update course shells, learning modules, and resource libraries
- Monitor course functionality, user engagement, and completion metrics
- Provide basic technical support to staff and program teams using the LMS
- Collaborate with subject matter experts to adapt content for online delivery
- Document workflows, standards, and best practices for sustained LMS use
- Create basic visual assets for digital and print communications (e.g., social posts, flyers, presentations)
- Support development of user-friendly, visually consistent materials aligned with organizational branding
- Draft, design, and schedule social media content across social platforms
- Monitor engagement and assist with reporting on social media performance
- Support website updates and digital content posting as needed
- Assist in the development of newsletters and other communications deliverables
- Perform 508 remediation on PowerPoint presentations, PDFs, and other digital documents
- Ensure communications and training materials meet federal and state accessibility standards
- Apply best practices for accessible design (e.g., alt text, reading order, color contrast)
- Support internal teams in improving accessibility compliance across materials
- Collaborate with communications and program teams on cross-functional initiatives
- Track and manage assigned projects to ensure timely delivery
- Participate in team meetings and contribute to planning and execution of communications strategies
- Support special projects, events, and training initiatives as needed
Benefits
- The salary range and/or hourly rate listed does not include other forms of compensation or benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
