Digital HR Lead

WIPO•Geneva, IL

2d•$77,326 - $146,455

About The Position

This position is located in the HR Data and Technology Unit of the Human Resources Operations Service, Human Resources Management Department (HRMD). The HR Data and Technology Unit serves as the foundation that supports the department in its digital transformation by leveraging the power of data and technology to deliver people-centric HR IT and Data solutions that allow for data-driven decisions and technology-enabled business processes that meet the evolving needs of the WIPO business areas and workforce. The incumbent manages the HR Data and Technology Unit, and leads the digital transformation of HRMD by defining and executing a strategic roadmap for HR data, analytics and technology. He/She will drive the evolution of HR towards a data-driven, AI-enabled and people-centric function, leveraging advanced analytics, emerging technologies and human-centered design to enhance decision-making, employee experience and organizational effectiveness.

Requirements

Advanced university degree in Data Science, Business Administration, Computer Science, Information Management, Statistics, Mathematics, Economics or related field. A relevant first-level university degree in combination with two years of experience in addition to the required experience may be accepted in lieu of an advanced university degree.
At least seven years of relevant professional work experience with data and technology, including in a coordination role working with HR data, systems and processes.
Experience in analyzing data, developing models, identifying trends and applying story-telling approaches, ideally in the field of talent management, such as workforce planning, diversity, performance management and employee experience.
Proven experience leading digital transformation initiatives within an HR or business support function, including implementation of AI-driven data analytics or automation solutions.
Experience in computer systems design, testing and deployment within a large organization.
Experience partnering with business stakeholders to drive outcomes.
Experience in managing projects.
Excellent knowledge of written and spoken English.

Nice To Haves

Experience in developing data and technology strategies or roadmaps for business support functions.
Experience applying AI, machine learning or advanced analytics applications in HR contexts.
Experience delivering HR technology solutions, including ERP implementations from a functional perspective.
Experience working with agile or product management methodologies.
Experience in managing team of data/business analysts.
Knowledge of other UN official languages, particularly French.
Strong HR domain knowledge with excellent understanding of challenges and opportunities related to implementing people analytics solutions in complex organizational context.
Solid understanding of key analytical disciplines such as predictive analytics, data mining, machine learning and statistical modelling, and their application to HR.
Strong understanding of emerging technologies (e.g. artificial intelligence, automation, data platforms) and their application in HR.
Ability to translate data and technological capabilities into impactful business solutions aligned with organizational objectives.
Strong critical thinking and problem-solving skills, with the ability to navigate complexity and balance structured approaches with innovative thinking.
Demonstrated innovation mindset with the ability to challenge existing approaches and drive continuous improvement.
Strong interpersonal, negotiation, and collaboration skills.
Ability to communicate complex technical concepts clearly and effectively to non-technical audiences.
Demonstrated ability to coordinate complex cross-functional projects.
Knowledge of data science programming languages such as R, Python, SPARK, MATLAB etc.
Knowledge of UN Common System ERP landscape and challenges.

Responsibilities

Develop and implement a strategic vision for HR data, analytics and digital transformation aligned with organizational priorities.
Serve as HRMD’s subject matter expert/leader in HR data, analytics, AI and emerging HR technologies, advising senior leadership on innovation opportunities.
Drive the adoption of advanced analytics and AI use cases (e.g. workforce planning, talent analytics, employee engagement insights, RPA) to enhance evidence-based decision-making.
Establish modern delivery models, methods and practices for creation of data products to ensure consistent application and use of HR data and analytics solutions.
Lead the AI-driven digital transformation and redesign of the HR business model and processes to better align with organizational priorities and to enhance employee journeys and experiences, applying user-centric design principles and impact driven improvement methodologies.
Ensure collaboration with ICTD, data science teams and external partners to identify and implement targeted innovative solutions that advance strategic priorities (e.g. automation, AI-enabled tools, advanced analytics platforms).
Foster a data-driven culture across HRMD by promoting data literacy, advanced analytics and effective data storytelling empowering human capabilities through the integration of cutting-edge AI solutions.
Perform other duties as required.