Digital Fundraising Manager

SAVE THE CHILDREN CANADA•Toronto, ON

2d•CA$63,323 - CA$80,295•Hybrid

About The Position

Save the Children believes every child has the right to a future. In Canada and around the world, we do whatever it takes – every day and in times of crisis – to support children to fulfill their rights to a healthy start in life, the opportunity to learn, and protection from harm. With over 100 years of experience, Save the Children is the world’s first and leading independent children’s organization – transforming lives and the future we share. Initially reporting to the Director, Growth & Fundraising Strategy, the Digital Fundraising Specialist will be responsible for delivering digital strategies and campaigns that maximize revenue from existing supporters, across email, SMS and other direct digital channels. This role will also support donor retention and development initiatives, and therefore work to enhance long-term supporter value, by helping to design and implement digital communications as part of donor journeys and ongoing donor communication programs. Save the Children Canada is a hybrid workplace based in Toronto Ontario Canada. This recruitment is open to all applicants residing in Ontario. From 2027, it is expected that this role will report to the Donor Development Manager.

Requirements

Post-secondary education in a relevant field or equivalent experience
Minimum 3-5 years of experience.
Experience in International Development, Non-Governmental Organization (NGO/INGO), or other not-for-profit sectors is preferred.
Advanced knowledge of digital fundraising and marketing, and familiarity with trends in the Canadian market.
Demonstrated proficiency in Marketing Cloud Engagement or other similar digital marketing platforms
Intermediate proficiency in HTML & CSS
Advanced communication, interpersonal, and teamwork skills for diverse audiences to build strong working relationships across cultural and organizational settings, both internally and externally.
Demonstrated project management experience for task execution of assigned objectives supported by proficiency with MS Office tools and relevant technologies.
Ability to work under pressure within tight timelines to achieve SCC objectives.
Displays analytical and problem-solving skills to support initiatives with demonstrated adaptability to support change management for successful task implementation.
Applies judgment and make sound decisions that are accountable, justifiable, and in adherence to policies and procedures.
Considers organizational strategy and thinks creatively to support innovative initiatives and collaborations that deliver benefits for the children and families we serve.
Ability to occasionally travel locally, nationally and internationally (less than 10%) as required.

Nice To Haves

French/Spanish/Arabic language skills is an asset.

Responsibilities

Develop and implement an annual multi-channel digital fundraising plan, with a primary focus on email and SMS marketing
Work with colleagues to develop and deliver digital communications as part of multi-channel donor journeys
Help set and achieve annual and campaign-specific income, donor and media performance targets for digital fundraising activities to existing donors
Manage day-to-day relationships with key digital vendors in the delivery of email, SMS and other digital strategies and campaigns
Collaborate with internal stakeholders and teams to align digital fundraising strategies with broader communications and engagement plans
Work with the Brand & Communications team to include impact updates to donors as part of donor journeys and communications
Support digital donor acquisition initiatives through collaboration with channel managers and communications teams, for example welcome and receipt emails for new donors
Create digital communications using the organisations existing marketing platforms and new fundraising tools
Continuously test, optimize, and refine digital campaigns to improve donor experience and increase performance.
Monitor and report on key fundraising metrics, retention rates, and financial performance across digital channels.
Adjust budget allocations based on campaign performance to maximize ROI and meet financial targets.
Track digital fundraising expenses, process invoices promptly, and proactively flag potential budget issues.
Coordinate activities to avoid duplication, maximize impact, and ensure brand alignment.

Benefits

Comprehensive benefits package for you and your dependents available three months after employment start date. Coordinated benefits for your partner paid by Save the Children Canada.
Hybrid workplace including opportunities to work remotely and flexible work hours to support employee wellbeing and work life balance.
3 weeks of annual paid vacation.
In addition to annual leave, we offer an end of year office closure December 25- January 1 (SAVE Days) so we can all recharge simultaneously.
5 paid personal days.
1 paid float day.
10 paid sick leave days.
Parental leave top-up.
Employer contributions to group pension plan. Access to help save for a first home through the pension provider.
Learning and development opportunities and specialized training including professional development time.
Confidential Employee Assistance Program services available to you and your dependents from your first day of employment.
Organization-wide membership access to Headspace.