Digital Experience & Communications Coordinator

Empire Management GroupKissimmee, FL
Hybrid

About The Position

Empire Management Group is seeking a creative, organized, and detail-oriented Digital Marketing & Communication Coordinator to support our websites, digital presence, educational marketing initiatives, publications, events, and communication efforts. This role is responsible for helping manage our online brand, creating engaging content, supporting board education initiatives, coordinating vendor and sponsor communications, and assisting with the production of our magazine, podcast, events, and marketing campaigns.

Requirements

  • Strong Attention to Detail: Demonstrated ability to meticulously review publications for spelling and grammatical errors.
  • Communication Skills: Excellent written and verbal communication skills, to effectively interact with team members, clients, and external parties.
  • Creative Skills: Ability to create content and digital marketing materials.
  • Self-Starter: Able to work independently and have strong problem-solving skills.
  • Team Player: Collaborative attitude with a willingness to work closely with team members to achieve common goals.
  • Experience with Wordpress, Canva, Basic SEO knowledge, E-mail marketing, podcast, video or social media experience.
  • Experience with HOA, real estate, property management or community association management.
  • Strong personal skills: confident and strong interpersonal and relationship building skills; also confident with public speaking and networking.
  • Sales: Present tiered options for vendors to participate in company events and advertising opportunities.
  • 2 years of relevant office experience.
  • Must pass a background check.
  • Valid Florida driver's license and reliable transportation.
  • Must reside within the Central Florida (Orlando area).
  • Ability and willingness to travel throughout Florida for prospect meetings, events, and industry functions (some evening or weekend work may be required).
  • High integrity, self-motivated, and thrives under autonomy.

Nice To Haves

  • Experience with Google Analytics, Google Search Console, Microsoft 365, Riverside.fm, Mailchimp, Social Media Platforms, AI Productivity Tools.

Responsibilities

  • Update and maintain company websites, publish website content, blogs, and landing pages to support SEO and online visibility efforts.
  • Monitor website performance and user experience.
  • Write and edit blogs, newsletters, emails, and educational materials.
  • Support internal and external communications, maintain consistent branding across platforms, and assist with homeowner, board member, and community outreach initiatives.
  • Coordinate article submissions and publication timelines for Community by Empire Magazine, edit content, assist with sponsor and advertiser coordination, and support magazine distribution and promotion.
  • Create and schedule social media content, assist with Google Business Profile updates, monitor engagement and brand promotion, and grow Empire's online presence.
  • Facilitate and attend events, webinars, and board education programs, including creating promotional materials and attendee communications, and assisting with registration and follow-up.
  • Assist with podcast promotion and guest coordination, create promotional content for episodes, and support video, photography, and multimedia projects.
  • Coordinate communications with vendors, sponsors, advertisers, and partners.
  • Assist with sponsorship opportunities for events, publications, and podcasts.
  • Manage advertising materials, sponsorship assets, and event deliverables.
  • Build positive relationships with industry partners and vendors.
  • Track website, social media, and campaign performance.
  • Prepare basic marketing reports and recommendations.
  • Identify opportunities to improve engagement and reach.
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