Intern- Digital Content (Memphis TN)

ALSACMemphis, TN
Onsite

About The Position

At ALSAC, you do more than make a living; you make a difference. As one of the world’s most iconic and respected nonprofits, we are looking for individuals with unique backgrounds, perspectives, and a desire to make an impact. We are seeking game-changers, innovators, and visionaries to join our family to help St. Jude cure childhood cancer. At ALSAC, we develop and celebrate our employees, encouraging you to bring your whole, authentic self to our shared mission: Finding cures. Saving children.® The Product Content Intern will support content operations and digital experience initiatives for stjude.org, gaining hands-on experience managing and optimizing website content within Adobe Experience Manager (AEM). Working alongside content strategists, UX designers, product managers, and developers, the intern will help create, update, and maintain digital content that engages key audiences and advances ALSAC's mission.

Requirements

  • Currently pursuing a degree in Communications, English, Journalism, Marketing, Digital Media, UX, Human-Centered Design, or a related field.
  • Strong written and verbal communication skills.
  • Excellent attention to detail and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Interest in content strategy, digital products, UX writing, and user experience.

Nice To Haves

  • Experience creating digital content through coursework, internships, or personal projects.
  • Familiarity with CMS platforms (AEM preferred), Figma, analytics tools, or AI-assisted content tools.
  • Basic understanding of SEO, accessibility, and usability best practices.
  • Experience collaborating on cross-functional projects.

Responsibilities

  • Assist with writing, editing, publishing, and updating website content in AEM.
  • Review content for accuracy, accessibility, brand consistency, and quality standards.
  • Support content audits, governance, tagging, and digital asset management efforts.
  • Assist with content testing, quality assurance, and page validation.
  • Analyze content performance and identify opportunities for optimization.
  • Collaborate with cross-functional teams, including UX, product, analytics, and development partners.
  • Participate in Agile team meetings and contribute to digital experience improvements.

Benefits

  • Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
  • 401K Retirement Plan with 7% Employer Contribution
  • Exceptional Paid Time Off
  • Maternity / Paternity Leave
  • Infertility Treatment Program
  • Adoption Assistance
  • Education Assistance
  • Enterprise Learning and Development
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